Tillie Herrera
Tulare County Consolidated Ambulance Dispatch
PORTERVILLE,CA
2027
years of professional experience
Proficient in emergency response coordination, decision-making, and team collaboration. Demonstrated success in training dispatchers and optimizing communication systems to enhance situational awareness and response efficiency.
Work History
911 Dispatcher Supervisor
5 Years 7 Months- Coordinated with law enforcement, fire, and medical personnel to optimize response times for emergency services.
- Trained new dispatchers on protocols and communication systems to ensure compliance and readiness for emergency situations.
- Provided accurate information to first responders, enhancing situational awareness in critical scenarios.
- Managed emergency calls, assessing situations to prioritize response efforts effectively.
- Operated multi-line phone systems and radio communications to coordinate dispatch activities.
- Coordinated emergency response efforts, ensuring timely and efficient dispatch of resources.
Waitress Supervisor
- Supervised daily operations, ensuring adherence to service standards and customer satisfaction.
- Trained and mentored new staff on menu offerings and service protocols.
- Resolved customer complaints promptly, fostering positive dining experiences and repeat business.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
High School Diploma
Skills
Emergency response coordination
Decision-making
Pressure management
Critical thinking
Team collaboration
Computer skills
Resilience
Active listening
Emergency response coordination
Accomplishments
Dispatcher of the year 2024
Timeline
911 Dispatcher Supervisor
Tulare County Consolidated Ambulance Dispatch
01.2021 - CurrentRead More
Waitress Supervisor
Nanlangka Teppanyaki and Sushi Bar
2017 - 01.2021Read More
Porterville High School
High School Diploma
Read More