Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
Generic

TILLIE LLOYD

CHICAGO,ILLINOIS

Summary

Office Assistant with eight years of diverse experience in clerical support and health record maintenance, proficient in American Sign Language. Skilled in fostering effective communication and teamwork to support operational efficiency and client outcomes. Aspiring Health Information Management professional, bringing adaptability and collaborative spirit to enhance workplace culture.

Overview

8
8
years of professional experience

Work History

Community Support Specialist, Deaf Program

Thresholds
Chicago, IL
10.2017 - Current
  • Maintained confidentiality in health record management, promoting effective team collaboration
  • Monitored medication adherence, enabling timely health interventions to improve client wellness
  • Cultivated trusting client relationships, enhancing self-advocacy skills and communication
  • Coordinated with healthcare professionals to implement timely interventions, improving health outcomes
  • Providing transportation for clients, ensuring access to necessary health services

Warehouse Associate Assistant

Amazon
Markham, IL
11.2023 - 03.2025
  • Enhanced sorting efficiency, improving product availability
  • Collaborated to optimize stowing, boost space use, and retrieval speed
  • Maintained accurate shipment records, minimizing errors
  • Streamlined packing process, accelerating shipping, and customer satisfaction
  • Operate equipment safely, reducing risks and ensuring compliance
  • Partnered with team members to refine packing workflows, leading to noticeable gains in processing speed
  • Inspected products for defects and damages, and reported discarded items to supervisors

Education

HEALTHCARE OFFICE ASSISTANT CERTIFICATE - HIT and Data Literacy and Basic CPT Coding

COLLEGE OF LAKE COUNTY
Grayslake, IL
05.2017

ADMINISTRATIVE ASSISTANT CERTIFICATE - General Office Assistant

COLLEGE OF LAKE COUNTY
Grayslake, IL
05.2016

Skills

  • Basic computer proficiency
  • Clerical support and data entry
  • De-escalation techniques
  • Teamwork and collaboration
  • Attention to detail
  • Adaptability and flexibility
  • Confidentiality management
  • Patient recordkeeping
  • Interpersonal communication
  • Health and safety regulations
  • Medication management
  • Health record maintenance
  • American Sign Language
  • Fluently lip-read

REFERENCES

  • Shaneta Austin, Thresholds, Deaf Program Assistant Director, 4814 North California Avenue, Chicago, IL, 60625, (773) 537-3343, shaneta.austin@thresholds.org
  • Vicki Hall, Thresholds, Deaf Program Director, 4101 North Ravenwood Avenue, Chicago, IL, 60613, (773) 537-3341, vicki.hall@thresholds.org

Timeline

Warehouse Associate Assistant

Amazon
11.2023 - 03.2025

Community Support Specialist, Deaf Program

Thresholds
10.2017 - Current

HEALTHCARE OFFICE ASSISTANT CERTIFICATE - HIT and Data Literacy and Basic CPT Coding

COLLEGE OF LAKE COUNTY

ADMINISTRATIVE ASSISTANT CERTIFICATE - General Office Assistant

COLLEGE OF LAKE COUNTY

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