Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Nipko

Hollywood,FL

Summary

With a proven track record at Sea Dreams Scuba, I excel in enhancing safety and customer satisfaction through meticulous equipment maintenance and effective problem-solving. My leadership in developing training programs and promoting self-care showcases my organizational skills and multicultural competence, driving significant improvements in service quality and accessibility.

Highly motivated [Job Title] with [Number] years of [Industry] experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Bereavement

Dive Instructor

South Florida Diving Headquarters
01.2021 - 01.2022
  • Enhanced diver safety by conducting thorough pre-dive briefings and equipment checks.
  • Collaborated with fellow instructors to deliver consistent training methods across all courses.
  • Enhanced equipment maintenance procedures, extending the lifespan of gear while reducing repair costs for the dive center.
  • Boosted overall dive center revenue by actively promoting additional services like gear rentals or specialty courses during interactions with clients.
  • Demonstrated strong leadership skills by effectively managing groups of divers with varying skill levels, adapting instruction methods as needed to accommodate individual needs.
  • Led successful dive trips, ensuring a safe and enjoyable experience for all participants.
  • Developed customized training programs for individuals with unique needs or challenges, leading to increased accessibility for diverse clients.
  • Maintained an exemplary safety record throughout my career as a Dive Instructor through diligent attention to detail and adherence to established protocols.

Service Technician

Sea Dreams Scuba
01.2014 - 01.2019
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.

Server Software Engeiner

Aurora Health Care
01.1999 - 01.2012
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Delivered unit-tested systems within customer-prescribed timeframes.
  • Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
  • Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Tuned systems to boost performance.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Coordinated deployments of new software, feature updates and fixes.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Education

Architecture

University of Wisconsin - Milwaukee
Milwaukee, WI

Architecture

Wake Technical Community College
Raleigh, NC

Skills

  • Family Support
  • Assessment skills
  • Multicultural Competence
  • Self-Care Promotion
  • Problem-Solving
  • Time Management
  • Multitasking Abilities
  • Organizational Skills

Timeline

Dive Instructor

South Florida Diving Headquarters
01.2021 - 01.2022

Service Technician

Sea Dreams Scuba
01.2014 - 01.2019

Server Software Engeiner

Aurora Health Care
01.1999 - 01.2012

Bereavement

Architecture

University of Wisconsin - Milwaukee

Architecture

Wake Technical Community College

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Timothy Nipko