Professional clinical consultant with robust expertise in healthcare solutions and patient care optimization. Demonstrates strong skills in data analysis, strategic planning, and regulatory compliance. Highly adaptable and dependable, known for fostering collaborative team environments. Strong communicator with focus on achieving measurable results and improving patient outcomes.
Overview
24
24
years of professional experience
Work History
Senior Clinical Consultant – Federal Clinical Adoption
Oracle Health – Veterans Affairs/Department of Defense
02.2022 - Current
Assist in review and validation of high impact workflows for the perioperative and anesthesia departments while providing gap analysis review and proposed solutions at multiple Veteran’s Administration and Department of Defense installations
Provide clinical relevance to VA/DoD solution consulting teams through all client events
Drive clinical engagements utilizing VA National Standard methodologies and practices to ensure timely implementation of all perioperative and anesthesia solutions
Lead weekly calls with VA/DoD perioperative solution teams to discuss future state workflow, provide product demos and provide updates on readiness for Go Live
Establish and develop relationships with key stakeholders on perioperative and anesthesia teams
Forecast quarterly project hours based on current Veteran’s Administration assignments and validate weekly when necessary
Assist in the creation and monitoring of Veteran’s Administration-specific key performance indicators and value objectives, ensuring alignment throughout all phases of engagement
Identify and report project risks for perioperative and anesthesia teams and propose/present opportunities for resolution
Mentor new clinical consultants to the Federal perioperative team as necessary
Drive clinical engagements utilizing Cerner methodologies and practices to ensure timely implementation of solutions spanning the entire suite of applications
Manage and assist in the validation of all applicable clinical model workflows and their desired impacts
Maintain responsibility for clinical adoption of solutions by all clinical staff through development of relationships with key stakeholders
Forecast quarterly project hours based on current client assignments and validate weekly when necessary
Assist in the creation and monitoring of client-specific key performance indicators and value objectives, ensuring that all phases of the engagement align with them
Validate that specific project deliverables are implemented in clinical areas when specified
Conduct outcomes assessments and communicate findings to executive and project leadership while also providing recommendations for improvement
Develop appropriate training plans for all clinical staff based on available resources, financial and time constraints
Senior Manager/Clinical Consultant
Picis
10.2016 - 05.2020
Manage day-to-day activities of six clinical consultants and project managers while maintaining an active travel schedule to current customer implementations. Responsibilities include but are not limited to:
Develop learning plans and carry out training for anesthesia and nursing staff for commercial and Veteran’s Administration clients in perioperative departments as well as critical care
Lead development of standardized ‘model’ build from a clinical perspective to streamline and expedite implementation times
Responsible for the hiring of new clinical consultants and interview potential candidates for various Professional Services roles
Consult on project timelines, contract/financial scoping, and content for non-standard projects such as upgrades and de-centralization of customer databases
Assist sales with customer demos as needed and train sales team members on Picis systems
Forecast project revenues based on scoped contract offerings and assist with post-sales adjustments when necessary
Process Consultant
Picis
05.2007 - 10.2016
Responsibilities include implementation and training/consulting of perioperative and critical care software for multiple hospital clients, including both commercial and Veteran’s Affairs (VA) Health Systems.
Manage multiple clients simultaneously in various stages of implementation
Educate and motivate clients on all aspects of the Picis Perioperative system (PreOp Manager, OR Manager, SmarTrack, Anesthesia Manager, PACU Manager, Critical Care Manager) while providing ‘Best Practice’ consulting
Operating Room Nurse
Texas Children’s Hospital
07.2006 - 05.2007
Responsible for managing patient care in the perioperative environment from patient pickup in the preop setting to discharge in the PACU
Independent setup of the operating room for surgery to include opening of sterile supplies, counting instruments and supplies, preparing and delivering intraoperative medications and prepping patients per surgeon protocol
Assist the anesthesiologist with induction/emergence of patients and assist with intubations, arterial lines and administration of anesthetic medications as ordered
Function as a circulating/scrub nurse in various services of the perioperative setting including but not limited to General, Orthopedics, Neurosurgery, ENT, Urology and Plastics
Learning Specialist/Implementation Consultant
Picis
09.2003 - 07.2006
Responsibilities include implementation and project management of perioperative software for multiple hospital clients; covering handoff from the Sales Team to the software Go Live for as many as 7 multi-facility clients concurrently.
Attend kickoff meetings with new clients and perform multiple software demos for executive level staff
Provide ‘best practice’ consulting for the installation of Picis software throughout the implementation process
Travel to client sites (90%) to perform trainings on all aspects of OR Manager and Security Manager systems
Assist sites in creating end user training materials and manuals for education of staff nurses
Project management and milestone tracking of the implementation process for each client
Assist in data collection and installation of various interfaces for the OR Manager product, including interfaces to admissions modules, materials management and billing/accounts receivable
Assist with the creation of standardized teaching plans for the various OR Manager training sessions
Aid in the training of Picis employees wishing to increase their knowledge of the OR Manager product
Manage time and client bookings independently and keep implementation projects on track
Be responsible for tracking and forecasting
Operating Room Nurse/Perioperative Systems Analyst
Texas Children’s Hospital
03.2001 - 08.2003
Responsible for managing patient care in the perioperative environment from patient pickup in the preop setting to discharge in the PACU
Independent setup of the operating room for surgery to include opening of sterile supplies, counting instruments and supplies, preparing and delivering intraoperative medications and prepping patients per surgeon protocol
Assist the anesthesiologist with induction/emergence of patients and assist with intubations, arterial lines and administration of anesthetic medications as ordered
Function as a circulating/scrub nurse in various services of the perioperative setting including but not limited to General, Orthopedics, Neurosurgery, ENT, Urology and Plastics
Implement and maintain the Picis OR Manager nursing documentation system
Build all documentation screens for scheduling, pre-admit testing, preop, periop and postop settings
Assist in the construction of a preference card template and train service coordinators on the build process
Construct and analyze various Crystal Reports for the perioperative setting including the nurse’s Perioperative Chart, First Case Delays, and Surgeon/Case Type Monthly Count Report
Develop training plans and organize training classes for all levels of users
Education
Bachelor of Science - Nursing
University of Texas Medical Branch at Galveston
Galveston, Texas
01.2000
Bachelor of Science - General Studies
Texas Tech University
Lubbock, Texas
01.1998
Skills
Clinical Informatics
Workflow Adoption
Data Analytics
Quality Improvement
Healthcare IT
Client Consulting
Timeline
Senior Clinical Consultant – Federal Clinical Adoption
Oracle Health – Veterans Affairs/Department of Defense
Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)Director, Planning and Operations at U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC)
Health System Specialist at Department of Veterans Affairs/ Veterans Health AdministrationHealth System Specialist at Department of Veterans Affairs/ Veterans Health Administration
Supervisory Program Specialist GS 09 at U.S Department of Veterans Affairs, Veterans Health AdministrationSupervisory Program Specialist GS 09 at U.S Department of Veterans Affairs, Veterans Health Administration