Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tim Boyko

Woodburn,OR

Summary

Knowledgeable Central Office/Power manager with comprehensive background in managing central office operations, ensuring smooth and efficient workflows. Consistently implemented effective strategies, resulting in improved office productivity and streamlined communication channels. Demonstrated expertise in team leadership and operational planning.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Power/Central Office Manager

Centurylink
01.2015 - Current
  • Manager for Power & Central Office
  • Assisted in hiring new employees by conducting interviews, processing paperwork, and onboarding new hires effectively.
  • Supervise power and central office technicians. Work closely with engineering and construction groups to ensure projects are completed on schedule
  • Check job sites for accuracy, quality and to ensure that all specifications for projects were met
  • Introduce team contests and goals to enhance productivity and morale
  • Plan, organize and monitor resources to ensure efficient use of labor, equipment and materials
  • Lead and organize monthly departmental meetings
  • Assure strict adherence to corporate guidelines and metrics
  • Provide instruction, coaching and motivation to all employees during the shift
  • Identify problems and propose solutions to management team
  • Interview, hire and train employees on new procedures and requirements
  • Keep accurate and detailed records of personnel progress and productivity
  • Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
  • Liaise with sales, marketing and management teams to develop solutions and accomplish shared objectives
  • Strategically schedule team members to maintain optimal staffing levels at all times
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Central Office Technician

Verizon
01.2004 - 01.2015
  • Maintained and troubleshot switch and transport equipment
  • Maintained Central Office power plant
  • Experienced outside plant skills .Troubleshot electrical/electronic control circuits
  • Identified areas of operation that need upgraded software, voicemail, and telephone equipment
  • Provided support for end users
  • Coordinated trunk testing with phone vendors to troubleshoot possible problems
  • Recorded inventory counts of central office equipment
  • Performed hundreds of installations of telecommunications equipment in my career at Verizon

Power Manager

Tyco Electronics
01.2002 - 01.2004
  • Maintained records and logs of work performed and materials and equipment used
  • Managed and motivated employees to be productive and engaged in work.
  • Communicated daily with vendors to keep project fully operational
  • Attended weekly meetings with the techs to discuss safety procedures, compliance issues and facility maintenance
  • Attended 4 on-site meetings with subcontractors and clients per month
  • Interviewed, hired and trained new workers
  • Ensured compliance with safe operating practices and checked that operations were carried out with best practices
  • Ensured projects were completed according to approved time, quality and cost estimates

Install &Repair Tech

XO Communications
01.2000 - 01.2002
  • Installed complete systems at new residential and business construction sites
  • Laid out materials and system components in an organized manner
  • Completed troubleshooting of malfunctions and diagnosed issues
  • Monitored inventory and reported items to be restocked for each job
  • Communicated operational issues and changes to supervisor on regular basis
  • Maintained schedule of appointments with eye for both quality and speed of service
  • Operated tools, equipment and machinery according to safety standards

Installation and Repair Technician

Logix Communications
01.1999 - 01.2000
  • Worked on anything from POTS to Fiber
  • Installed PBX systems
  • Validated schematic designs working alongside hardware engineers
  • Installed and configured new devices and system components
  • Responded to service requests during and after business hours
  • Read blueprints and schematics to correctly place equipment
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations
  • Reviewed technical documentation to complete equipment maintenance and repair

Education

Associate of Applied Science - Telecommunications/Electronics

Eastfield College
Mesquite, TX
1999

Skills

Telecommunications field installations 5ESS Network protocols GTD5 Electrical equipment DMS100 Telecommunications field service Fujitsu Testing Nortel Technical standards and deliverables Motorola Fiber distribution Tellabs Cisco routers and switches DACS Local and long distance carrier circuits SONET Analysis and problem solving Mitel voice system

  • Processes and procedures
  • Goal-oriented
  • Process improvement
  • Data analysis and reporting
  • Mentoring and coaching
  • Capital improvement planning
  • Complaint resolution
  • Effective team player

Accomplishments

  • Commended for attention to detail and accuracy

Certification

Fujitsu

GTD

Cisco

Certified Power installer

Timeline

Power/Central Office Manager

Centurylink
01.2015 - Current

Central Office Technician

Verizon
01.2004 - 01.2015

Power Manager

Tyco Electronics
01.2002 - 01.2004

Install &Repair Tech

XO Communications
01.2000 - 01.2002

Installation and Repair Technician

Logix Communications
01.1999 - 01.2000

Associate of Applied Science - Telecommunications/Electronics

Eastfield College

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