Tim Bradshaw
SUMMERSVILLE,MO
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
27
27
years of professional experience
Work History
Store Manager
Walmart #871
06.2014 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and associates.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new associates.
- Conducted regular performance reviews for associates, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Owner
TRB Photography
01.2010 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Co Manager
Walmart #101
08.2011 - 06.2014
- Managed inventory control multi-million dollar operations, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Developed comprehensive action plans for underperforming departments, resulting in significant improvements in sales figures and customer satisfaction ratings.
- Improved associate retention rates by fostering a positive work environment through team-building activities and open communication.
Assistant Manager
Walmart #166
11.2006 - 08.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with associates, fostering a positive work environment.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Walmart #357
08.2004 - 11.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with associates, fostering a positive work environment.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Walmart #363
11.2002 - 08.2004
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with associates, fostering a positive work environment.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Trainee Hourly
Walmart #88
06.2002 - 11.2002
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Support Manager
Walmart #871
01.1999 - 06.2002
- Championed process improvements through regular evaluations and recommendations, leading to overall better service delivery.
- Actively participated in recruitment efforts, evaluating candidates'' technical skills as well as their fit within the company culture.
- Enhanced team productivity by implementing effective project management tools and techniques.
- Fostered positive team culture, encouraging open communication and collaboration among team members.
Hourly Associate
Walmart #871
03.1998 - 01.1999
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Liberty R3 High School
Mountain View, MO05.1998
Skills
Customer Service
Problem-Solving
Multitasking and Organization
Store operations Including Financial Accountability
Training and mentoring
Outstanding communication skills
Team leadership and coaching
Inventory Management
Recruitment and hiring
POS Systems
Operations Management
Policies and Procedures
Timeline
Store Manager
Walmart #871
06.2014 - Current
Co Manager
Walmart #101
08.2011 - 06.2014
Owner
TRB Photography
01.2010 - Current
Assistant Manager
Walmart #166
11.2006 - 08.2011
Assistant Manager
Walmart #357
08.2004 - 11.2006
Assistant Manager
Walmart #363
11.2002 - 08.2004
Trainee Hourly
Walmart #88
06.2002 - 11.2002
Support Manager
Walmart #871
01.1999 - 06.2002
Hourly Associate
Walmart #871
03.1998 - 01.1999
High School Diploma -
Liberty R3 High School
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