Tim Buus
Hazel,SD
Summary
A dynamic sales professional with a proven track record at Coulours, adept in relationship building and strategic planning. Excelled in enhancing customer engagement and loyalty, significantly boosting sales through effective negotiation and customer service skills. Leveraged product knowledge and networking to expand client base and foster long-term business growth.
Overview
18
18
years of professional experience
Work History
Salesperson
Coulours
09.2007 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Consulted with businesses to supply accurate product and service information.
- Monitored service after sale and implemented quick and effective problem resolutions.
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Customer engagement
- Networking
- Active listening
- Negotiation
- Business development
- Relationship selling
- Social selling
- Up-selling
- Cross-selling products and services
- Cold calling
- Prospecting
- Prospecting skills
- Follow-up communications
- Customer relations
- Product and service knowledge
- Product and service sales
- Sales development
- Sales closing
- Complex Problem-solving
- Upselling and cross selling
- Strategic planning
- Product promotions
- Territory growth
Timeline
Salesperson
Coulours
09.2007 - Current
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