Tim Campbell

Work History

Airgas USA, LLC

Fresno, CA

02.2021 - Current

Increased efficiency and drove branch revenue by optimizing daily operations.
Designed sales and service strategies to improve revenue and retention.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Directed and supervised staff performance.
Counted and balanced registers.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Identified appropriate solutions to minimize issues and quickly solve problems.
Displayed merchandise for upcoming sales in visually appealing way.
Instructed staff on procedures for handling difficult transactions.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Managed up to 20 employees.
Trained and developed employees through constructive feedback and focus on long-term career growth.

Airgas USA, LLC

Visalia, CA

07.2012 - 02.2017

Increased efficiency and drove branch revenue by optimizing daily operations.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Prepared and submitted nightly bank deposits.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Organized and updated schedules to optimize coverage for expected customer demands.
Managed daily delivery and work schedules to maximize coverage.
Supervised driver dispatching, route planning and vehicle tracking.
Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
Managed shipment billing, receipts, packing slips, drivers' load manifest sheets and logbooks.

Airgas USA, LLC

Visalia, CA

06.2010 - 07.2012

Licensed Class A driver that delivered goods and services to customers on time and in excellent condition.
Verified contents of inventory loads against shipping papers to determine discrepancies.
Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
Maintained safe driving history with no critical incidents over a nine-year timeframe.
Inspected vehicle before and after every trip to assess performance and maintenance requirements.
Supported efficient office operations by completing skilled clerical work, including data entry, mail sorting and supply management.
Displayed strong telephone etiquette, effectively handling difficult calls.
Informed customers about product lines and services offered by company.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Airgas USA, LLC

Fresno, CA

08.2003 - 06.2010

Class A licensed Driver
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Operated and maintained forklifts, stair climbers and pallet jacks.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Maintained safe driving habits to protect property and general public on roadways.
Delivered items to customers and presented invoices for payments.