Timothy Carter
Watsontown,PA
Summary
Overview
36
36
years of professional experience
Work History
Unemployed
Receiving Veterans Administration Disability
06.2023 - Current
Health Insurance CSR
Geisinger Health Plan
08.2022 - 06.2023
- Greeting customers in a friendly, professional manner using the suggested script
- Answering telephonic and e-mail inquiries in a timely manner
- Furnishing members and health care practitioners with details regarding members' benefits
- Advising members of outstanding co-payments
- Providing extant and prospective members with details of network providers
- Reviewing claims with both members and practitioners
- Canceling members' plans upon their request, or due to recurrent nonpayment
SERVICE ASSISTANT
Upmc- Muncy Place
08.2021 - 07.2022
- Maintain a safe environment for residents
- Redirects residents when needed.
- Accompany patients to all clinical tests, procedures, or appointments both onsite and offsite
- Assist residents with feeding
- Assist with bed making and residents room tidiness
- Activates bed alarms and and or chair alarms
- Assists staff with walking patients
- Perform customer service function making unoccupied beds, passing linen, passing nourishments and ice, stocking supplies, transporting residents, passing and collecting trays, recording meal percentages
- Answer call bells promptly and refer to appropriate caregiver assisting
- May assist NA licensed staff with resident transfers for care purposes
- Serve as a transporter for Therapy Services
- Commit to high quality, safe work; encourage others to have similar standards
- Identify processes/systems that could lead to inefficient practices, unsafe conditions, errors or adverse events
- Patient Care & Safety Medical Terminology Privacy / HIPAA Regulations Patient Advocacy and Support
ROUTE SALES REPRESENTATIVE / DRIVER
Herr Foods Inc.
08.2016 - 06.2021
- Complete or maintain Route book and other related documentation in order to provide management with product and accounts sales data
- Provide excellent service to assigned accounts; create and maintain goodwill with all customers
- Enter customer orders and make deliveries using a handheld device
- Reconcile daily paperwork, which can include money and invoices; turn in records in order to ensure accurate financial tracking of delivery activities
- Develop all assigned accounts relative to sales volume, market share, product distribution, space allocation, and customer service
- Adhere to all company and legal guidelines regarding collection policies and procedures in order to protect company interests
- Utilize point-of-purchase (POS) materials to stimulate sales
DELIVERY PERSON
LOWES COMPANIES INC.
11.2014 - 08.2016
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied Installing delivered merchandise
INSURANCE SALES PERSON
COMBINED INSURANCE CO.
02.2012 - 08.2016
- Identify prospective customers, through lead generation and cold calling
- Contact new and existing customers to discuss needs
- Emphasize the features of products to highlight how they solve customer problems
- Answer questions about the products
- Maintain contact lists and follow up with customers to continue relationships
INSURANCE AGENT
MONUMENTAL LIFE INSURANCE CO.
01.2004 - 02.2012
- Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones Contact potential clients and create rapport by networking, cold calling, using referrals etc Review the wishes and demands of business or individual customers and sell the suitable protection plans Collect information from clients on their risk profiles in order to offer them the proper solution Check insurance claims to solidify trust and safeguard reputation Frequently replenish job-specific knowledge and apply it on the field Fulfill all company-established policy obligations
General Manager
Bob Evans Farms Restaurant
06.1988 - 08.2001
- Promoted to final position of General Manager in 2.5 years Managed a unit that did in excess of $1,000,000 annually Ranked in the top 10 for profit regionally 6 times from May 2000-July 2001 Proficient understanding of P Hired, trained and scheduled staff accordingly Previously serv safe certified
CS2 (E-5)
Military Service
04.1989 - 07.1997
- A Navy Culinary Specialist responsibilities include: Menu management
- Food preparation
- Mess, kitchen, and dining facilities operations
- Operation and management of shipboard living quarters
- Financial record management
- Maintain subsistence inventories using storeroom management procedures.
Education
High School Diploma -
Lewisburg Area High School
Lewisburg, PA06.1986
Skills
- Listening in order to understand clients' needs
- Able to verbally communicate information about the products sold or delivered
- The ability to understand and build relationships with others
- To be able to persuade clients to purchase the desired product
- Being ethically assertive, and a self-starter
- Time management
- Organizational skills needed to maintain and file all paperwork
- Records Management
- Culinary Experience and Kitchen Experience
- Order Entry
- Negotiation
- Food Safety
- Restaurant Experience
Assessments
- Sales skills, Expert, 07/01/2021
- Customer focus & orientation, Expert, 07/01/2022
Timeline
Unemployed
Receiving Veterans Administration Disability
06.2023 - Current
Health Insurance CSR
Geisinger Health Plan
08.2022 - 06.2023
SERVICE ASSISTANT
Upmc- Muncy Place
08.2021 - 07.2022
ROUTE SALES REPRESENTATIVE / DRIVER
Herr Foods Inc.
08.2016 - 06.2021
DELIVERY PERSON
LOWES COMPANIES INC.
11.2014 - 08.2016
INSURANCE SALES PERSON
COMBINED INSURANCE CO.
02.2012 - 08.2016
INSURANCE AGENT
MONUMENTAL LIFE INSURANCE CO.
01.2004 - 02.2012
CS2 (E-5)
Military Service
04.1989 - 07.1997
General Manager
Bob Evans Farms Restaurant
06.1988 - 08.2001
High School Diploma -
Lewisburg Area High School
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