Events Services Manager
The Scottsdale Plaza Resort
- Ensured compliance with local regulations and industry standards throughout each stage of the event planning process.
- Developed strong relationships with vendors, facilitating smooth event logistics and favorable contract terms.
- Increased revenue through upselling additional services and products to clients when appropriate.
- Managed multiple events simultaneously, ensuring timely execution and successful outcomes.
- Enhanced client satisfaction by providing exceptional event services and seamless coordination.
- Managed budgets effectively, ensuring all events were delivered on time and within allocated financial resources.
- Conducted post-event evaluations to identify areas of improvement and implement necessary changes for future events.
- Collaborated with cross-functional teams to deliver high-quality event experiences for clients.
- Mentored junior staff members, enhancing their skills in event management and customer service.
- Streamlined event planning processes, resulting in increased efficiency and reduced operational costs.
- Established strong rapport with key corporate accounts driving repeat business opportunities and referrals.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Developed detailed event reports, documenting all aspects of each event.
