Tim Catalano

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

• Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
• Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
• Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

• Maintained peak physical condition through rigorous workout regimens and adherence to proper nutrition guidelines.
• Contributed to the team''s overall success through effective communication, collaboration, and leadership on and off the field.
• Enhanced player skills by participating in specialized training programs and sharing knowledge with fellow teammates.

• Broadcasted two Championship teams over the past year

Bartender for special events.

• Made Sales in Both NY & Massachusetts

• Worked 4-5 days a week while making sure everything was in order.

• Managed Five pools at a private residence while giving breaks to each lifeguard (over 8-9 hour shifts).

• Monitor member sign ins, remind them about rules and oversee swimmers.

• Moved furniture and unwanted items from condemned and abandoned houses.

• Umpired and occasionally did scoreboard for 10u-12u kids during the spring time.