Summary
Overview
Work History
Education
Skills
Timeline
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Tim Daniell

Tim Daniell

Stella,NC

Summary

Adept Senior Systems Analyst with a proven track record at Piedmont HealthCare and McKesson Corporation, enhancing system functionalities and user experience through meticulous systems analysis and project management. Excelled in cross-functional collaboration, achieving over $500,000 in additional sales through optimization analysis. Skilled in network administration and fostering team growth, consistently exceeding project goals with a keen focus on business process improvements.

Overview

24
24
years of professional experience

Work History

Senior Systems Analyst

Piedmont HealthCare
10.2015 - 06.2024
  • Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
  • Audited multi-system installations for conformance to business objectives, suggesting changes to meet performance thresholds.
  • Experienced in a Revenue Cycle environment with strength in areas of software testing, upgrades, education, software/hardware installations and implementations.
  • Analyzed proposed and extant systems for technological limitations and conformation with current technology needs.
  • Supporting complex enterprise-wide system(s) and IS project objectives. Creating and controlling project plans, goals, deadlines, testing, implementation, changes, upgrades and post live support of assigned systems.
  • Working with affected departments to ensure assigned systems reflect the work environment and procedures are built to department specifications.
  • Responsibilities include training, database/configuration maintenance, standard naming compliance, security maintenance and general support of complex systems.
  • Coordinates work and mentors less experience analysts.
  • Over see and administer various legacy data systems for data conversion and support.
  • Conducted meetings with junior staff members to discuss program specifications and process models.

Application Analyst

Mckesson Corporation
08.2006 - 04.2015
  • Collaborated with cross-functional teams to ensure seamless integration between applications, improving business processes.
  • Engaged in continuous professional development opportunities to stay current on industry trends and best practices for application development.
  • Provided exceptional end-user support, resolving technical issues quickly and efficiently.
  • Provided training to clients in use of EMR, Revenue Cycle, General Ledger, and Audit systems and applications.
  • Served as a liaison between technical teams and key stakeholders, ensuring clear communication of project goals while managing expectations effectively.
  • · Trained hospital and outside IT professionals on software enhancements, regulatory changes and bug fixes for Patient Processing, Medical Records, General Ledger, and Audit Service.
  • Accurately forecasted time and materials for customer software upgrade projects, resulting in 95% utilization.
  • Performed Optimization analysis to determine lost revenue, resulting in more than $500,000 in additional sales opportunities.

System Analyst

Mckesson Corporation
01.2000 - 08.2006
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Enhanced user experience through the implementation of software updates and usability improvements.
  • Responsible for training new employees on Help Desk fundamentals, software, and tools.
  • Network administration duties included user set up, granting user rights, mapping network drives and all network support.
  • Resolved or escalated problem tickets to resolve user issues.
  • Resolved malfunctions with systems and programs through troubleshooting.

Education

Bachelor of Science -

Georgia State University
Atlanta, GA
05.1995

Associate of Science -

Dekalb College
Clarkston, GA

Skills

  • System Testing
  • Project Management
  • Systems Analysis
  • Network Administration
  • Requirements Gathering
  • Data Flow Diagramming
  • End-user support
  • System Upgrades
  • Business Process Analysis
  • Application support
  • Technical Documentation
  • User Acceptance Testing

Timeline

Senior Systems Analyst

Piedmont HealthCare
10.2015 - 06.2024

Application Analyst

Mckesson Corporation
08.2006 - 04.2015

System Analyst

Mckesson Corporation
01.2000 - 08.2006

Bachelor of Science -

Georgia State University

Associate of Science -

Dekalb College

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Tim Daniell