Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tim D Wooock

Blaine,WA

Summary

Supervisor with extensive experience in leadership roles, adept at overseeing teams and ensuring high standards in production and safety. Proven ability to manage inventory, maintain quality control, and foster effective communication among team members. Skilled in payroll, store management, and mentoring, committed to driving team success through collaboration and strategic planning.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Warehouse Manager

Diversified Shipping
01.2025 - Current
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.

Warehouse Lead

Lineage Logistics
10.2023 - 08.2024
  • Supervise 5-10 associates, ensuring accurate and timely processing of all outgoing shipments.
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Production Shift Supervisor

Silfab Solar
10.2021 - 05.2023
  • Led a cohesive team of Lead Hands, Production Operators, Maintenance, and Quality Control to achieve safety and quality targets.
  • Ensured workplace safety, conducting regular inspections and enforcing strict adherence to safety protocols.
  • Conducted root cause analysis on production issues to prevent future recurrence effectively.
  • Delivered consistent on-time delivery of products through effective execution of shift responsibilities.
  • Mentored team members in best practices for problem-solving techniques leading to streamlined workflows.
  • Collaborated with cross-functional teams to address production challenges and develop strategies for continuous improvement.
  • Trained new employees on production processes, equipment usage, and company policies, fostering a productive work environment.
  • Reduced machine downtime with proactive maintenance planning and coordination with maintenance teams.
  • Enhanced product quality by closely monitoring production processes and taking corrective actions when necessary.
  • Contributed to employee retention efforts through effective performance management, coaching, and professional development opportunities.
  • Coordinated with Quality Control department to ensure products met customer specifications and complied with industry standards.
  • Managed shift schedules for optimal productivity, ensuring timely completion of projects.
  • Provided clear communication between shifts, maintaining accurate documentation of daily activities and any issues encountered during the shift.

Lead Hand

Silfab Solar
07.2019 - 10.2021
  • Transitioned from front-end conventional line to back-end framer position, where timeliness was crucial.
  • Directed team efforts to meet deadlines and financial parameters.
  • Boosted overall productivity by providing hands-on training and guidance to junior team members.
  • Optimized workflows with effective communication among team members, resulting in higher quality output.
  • Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
  • Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
  • Adhered to industry safety protocols and enforced team member compliance.
  • Established clear expectations for performance standards within the team encouraging accountability among all members.
  • Reduced downtime by maintaining equipment and troubleshooting issues as they arose.
  • Proactively identified areas for improvement in existing procedures leading initiatives aimed at optimizing workflow efficiency.
  • Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
  • Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
  • Fostered open lines of communication within the team using regular feedback sessions, promoting collaboration and preventing misunderstandings.
  • Streamlined daily operations by delegating tasks based on individual strengths, maximizing team performance results.
  • Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to high productivity levels.
  • Contributed to employee performance review meetings and disciplinary actions.
  • Enhanced production efficiency by streamlining processes and implementing best practices.
  • Bolstered workplace morale through positive reinforcement techniques, resulting in improved teamwork dynamics.
  • Assisted in recruitment to build team of top performers.
  • Helped train new employees in safe practices and warehouse procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Managed warehouse operations and verified proper shipment procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Front Desk Agent

Best Western
05.2017 - 08.2019
  • Managed check-ins, check-outs, room sales, and customer queries while coordinating with housekeeping to ensure rooms were ready for guests.
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Facilitated smooth guest experiences by coordinating with multiple departments across the property.
  • Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.

Customer Service and Sales Representative

T-Mobile USA
01.2006 - 01.2014
  • Provided exceptional support by resolving customer issues and mentoring team members in line with company standards.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Exceeded sales targets through effective planning and goal setting.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Participated in trade shows and conferences to network and generate leads.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Streamlined sales process, reducing time from lead to close.
  • Cultivated deep understanding of product features to answer questions and overcome objections.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Built relationships with customers and community to promote long term business growth.

Store Manager

Coach
01.2001 - 01.2006
  • Exceeded sales goals through structured training programs and teamwork. Managed all controllable expenses resulting in a 68% profit margin. Held high standards in regards to store presentation and cleanliness. Managed and coached a staff of 8-15 depending on sales volume. Set high recruiting, interviewing, coaching and corrective action standards.

Area Manager

The Bon Marche
01.1999 - 01.2001
  • Oversaw Men’s, Young Men’s and Luggage departments. Managed and motivated staff to meet selling and service standards. Achieved sales goals as well as credit card goals. Took part in the hiring and corrective action processes. Maintained company visual and cleanliness standards.

Operations Manager

Old Navy
01.1998 - 01.1999
  • Opened new store and hired a staff of 120. Put the entire staff through training program. Did the weekly schedules while maintaining payroll goals. Maintained all operational paperwork. Held weekly interviews to have backup plans for future hiring needs.

Store Manager

Reebok
01.1996 - 01.1998
  • Opened and set up new store. Achieved sales goals and profit margins two years in a row. Maintained all controllable expenses. Motivated and inspired staff to achieve their selling potential. Setup and maintain visual guidelines and company directives.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Education

Some College - Cyber Security

Whatcom Community College
Bellingham, WA
01.2016

Skills

  • Shipping and receiving
  • Forklift operations
  • Warehouse operations
  • Inventory and stocking
  • Inventory management
  • Delegating work
  • Hiring and training
  • Loading and unloading
  • Problem-solving
  • Order picking and processing
  • Employee safety
  • Safety monitoring
  • Order fulfillment
  • Staff management
  • Safety standards
  • Team building and leadership
  • Employee scheduling
  • Conflict resolution
  • Coaching and motivation
  • Supplies inventory
  • Goal setting
  • Skilled in software
  • Collaborative teamwork
  • Quality management
  • Stock control
  • Warehouse operation oversight
  • Employee team supervision
  • Warehouse organization
  • Worker supervision
  • Forklift operation
  • Safety management
  • Shipment tracking
  • Critical thinking
  • Warehouse safety

Certification

  • Driver's License
  • January 2023 to November 2030
  • Forklift Certification
  • November 2022 to Present

Timeline

Warehouse Manager

Diversified Shipping
01.2025 - Current

Warehouse Lead

Lineage Logistics
10.2023 - 08.2024

Production Shift Supervisor

Silfab Solar
10.2021 - 05.2023

Lead Hand

Silfab Solar
07.2019 - 10.2021

Front Desk Agent

Best Western
05.2017 - 08.2019

Customer Service and Sales Representative

T-Mobile USA
01.2006 - 01.2014

Store Manager

Coach
01.2001 - 01.2006

Area Manager

The Bon Marche
01.1999 - 01.2001

Operations Manager

Old Navy
01.1998 - 01.1999

Store Manager

Reebok
01.1996 - 01.1998

Some College - Cyber Security

Whatcom Community College

Similar Profiles

CREATE PROFILE
Tim D Wooock