Tim Gaeta
IT Director
Beaumont,CA
Summary
Forward-thinking and talented IT Administrator with proven leadership, organizational, and customer relations skills. Independently solves problems and keeps teams on task to handle diverse technical and business requirements—experience in project management, business systems analysis, process improvement, procurement, vendor management, and budget analysis.
Overview
24
24
years of professional experience
5
5
Certifications
1
1
year of post-secondary education
Work History
Departmental IS Administrator
County of San Bernardino- Assessor-Recorder-County Clerk
San Bernardino, CA
05.2018 - Current
- Develop and execute information technology strategic plans, aligning departmental needs with organizational strategy. Establish and implement IT mission, goals, objectives, policies, and practices. Performed organizational analysis and presented recommendations to executive leadership.
- Manage IT budgets, ensuring cost-effectiveness and resource optimization. Lead IT Procurement process, Contract, and Vendor Management, including preparing RFP creation, Vendor Selection, SOW creation, Board Approval, Contract Compliance, etc.
- Manage and Validate the scope and complexity of systems projects, preparing project budgets and conducting cost/benefit analyses. Championed the adoption of Agile-Scrum SDLC methodologies.
- Collaborate with Department stakeholders and local and state agencies to ensure compliance with government regulations. Coordinate with Stakeholders on key IT projects, initiatives, and/or activities, ensuring successful implementation adherence to scope and expected business value.
- Led an organization of cross-functional technology teams in supporting and enhancing a medium-sized department and multiple complex Enterprise data applications. Determines staffing needs and organizes the technical division structure within the department. Facilitated ongoing team development and growth through training and professional skills enhancement.
Business Applications Manager
County of San Bernardino- Assessor-Recorder-County Clerk
San Bernardino, CA
03.2016 - 05.2018
- Managed a multi-disciplined technology team of developers, analysts, engineers, application specialists, and operational support, providing leadership, training, coaching, and performance evaluation.
- Fostered strong relationships with stakeholders across all levels of the organization through open communication channels and regular progress updates on ongoing projects.
- Coordinated the maintenance, support, and growth of multiple core applications, i.e., Assessor Information System, Land and Vital Records Management System, and County Archival Management System.
- Monitored IT Services to ensure customer satisfaction, efficient resource allocation, and application and system performances; implemented corrective action as needed—streamlined operations for increased productivity through resource allocations, availability of IT utilities, and tracking KPIs.
- Evaluated emerging technologies and industry trends, recommending future investments in business applications, services, and hardware.
- Established change management processes to facilitate smooth transitions during application upgrades or replacements.
- Increased data security measures through the implementation of robust security policies and practices.
Established business continuity and disaster recovery plans and implemented departmental backup, recovery, and security procedures. - Prepared and monitored technology budgets, managed computer and network equipment inventory, and recommended future technology needs.
Identified training needs and developed programs for departmental end-users. - Established IS standards for software, hardware, and services department staff use.
Department Systems Engineer
County of San Bernardino- Auditor-Controller-Tax Collector
San Bernardino, CA
03.2008 - 03.2016
- Department's IT infrastructure consultant. Met with IT management and business to discuss technical and operational feasibility's of proposed business cases.
- Designed and administered infrastructure solutions, including network, server, and storage equipment.
Administered backup environment and established disaster recovery design. - Level 3 resources for Analysts and Technicians.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Performed analysis to determine buy/no buy recommendations and/or hardware and software upgrade certifications.
- Coordinated small to medium-sized projects, including department relocation, data center build-out, Sharepoint roll-out, etc…
Systems Architect
Verizon Operator Services
03.2003 - 03.2008
- Provide technical guidance and leadership within Verizon's Directory Assistance organization.
- Developed technical documentation for various stakeholders, simplifying complex concepts and facilitating knowledge transfer.
- Evaluated emerging technologies and made strategic recommendations for their incorporation into existing systems.
- Collaborated closely with cross-functional teams to deliver high-quality products on time and within budget.
- Translated business requirements into detailed architectural specifications, ensuring alignment with organizational objectives.
- Optimized system performance by identifying and resolving bottlenecks, improving overall efficiency and reliability.
Systems Engineer
Verizon Data Services
08.1999 - 03.2003
- Ensure data network performance and reliability by providing hands-on network infrastructure support for Verizon facilities throughout Southern California.
- Implemented IT infrastructure upgrades, ensuring minimal downtime during the transition process.
- Ensured seamless communication between geographically dispersed teams by establishing reliable VPN connections and remote access protocols.
- Improved system performance by identifying and resolving technical issues in a timely manner.
Education
Master of Science - Project Management
Keller Graduate School of Management
Chicago, Illinois12.2007
Bachelor of Science - Telecommunications Management
DeVry University
Pomona, CA06.1999
Associate of Science - Computer Information Systems
Victor Valley College
Victorville, CA12.1998
Associate of Science - Business Administration
Victor Valley College
Victorville, CA05.1998
Post-Graduate Certificate - IS Security
Villanova University
Villanova, PA 01.2015 - 06.2015
Graduate Certificate - Advanced Data Network Design And Administration
California State Polytechnic University, Pomona
Pomona, CA 04.2002 - 08.2002
Skills
- IT Management and Delivery
- Technology Integration
- Budget Administration
- System Architecture
- Project Management
- Training and Mentoring
- Proficiency in Network and IT Operational Administration
- Staff Management
- Risk Management
- Strategic Planning
- Cloud-Based Environments
- Change Management
- Business Analysis
- ITIL v4 Foundation
- Agile/Scrum Methodology
- SQL
- IS Security
Certification
- Project Manager Professional (PMP), PMI - 12/23
- Professional Business Analyst (PBA), PMI - 01/24
- Agile Certified Professional (ACP), PMI- 01/24
- Cisco Certified Network Associate (CCNA), Cisco- 03/02
- Microsoft Certified Professional (MCP), Microsoft - 12/00
References
Available upon request.
Timeline
Departmental IS Administrator
County of San Bernardino- Assessor-Recorder-County Clerk
05.2018 - Current
Business Applications Manager
County of San Bernardino- Assessor-Recorder-County Clerk
03.2016 - 05.2018
Post-Graduate Certificate - IS Security
Villanova University
01.2015 - 06.2015
Department Systems Engineer
County of San Bernardino- Auditor-Controller-Tax Collector
03.2008 - 03.2016
Systems Architect
Verizon Operator Services
03.2003 - 03.2008
Graduate Certificate - Advanced Data Network Design And Administration
California State Polytechnic University, Pomona
04.2002 - 08.2002
Systems Engineer
Verizon Data Services
08.1999 - 03.2003
- PMP
- ITIL
- CompTIA A+
- MCP
- CCNA
Master of Science - Project Management
Keller Graduate School of Management
Bachelor of Science - Telecommunications Management
DeVry University
Associate of Science - Computer Information Systems
Victor Valley College
Associate of Science - Business Administration
Victor Valley College
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