Dynamic Logistics Coordinator with a proven track record at Prime Home Staging, excelling in supply chain operations and customer service. Enhanced efficiency through strategic planning and vendor relationship management, achieving significant cost reductions. Adept at problem-solving and fostering team collaboration, driving operational excellence and timely project completion.
Overview
8
8
years of professional experience
Work History
Logistics Coordinator
Prime. Home Staging
03.2024 - Current
Tracked orders and notified customers of status or potential delays.
Trained new employees on logistics procedures, promoting a consistent approach across the team.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Enhanced supply chain efficiency by optimizing shipping schedules and routes.
Managed cross-functional teams for efficient project execution and timely completion.
Improved order accuracy through meticulous data entry and verification processes.
Reduced transportation costs by negotiating favorable contracts with carriers.
Implemented a warehouse organization system that increased storage capacity and accessibility.
Optimized transportation strategies by analyzing route performance data and adjusting plans accordingly.
Continuously monitored performance metrics, identifying areas for improvement within the logistics process.
Developed training programs for new hires, significantly improving their understanding of logistics operations.
Service Technician
Elite General Contracting
01.2017 - 03.2024
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Adhered to safety protocols and policies to reduce workplace hazards.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Increased customer satisfaction by providing timely and efficient service for various technical issues.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
Education
Trade School Certification For Apprentice Plumber - Plumber
Job Corps
McKinney, TX
06.2012
High School Diploma - General Studies
Palmer High School
Palmer, TX
06.2011
Skills
Problem-solving
Decision-making
Logistics analysis
Customer service
Shipment coordination
Shipment tracking
Transportation planning
Transportation management
Warehousing processes
Scheduling coordination
Punctual and dependable
Shipping documentation
Supply chain operations
Shipping procedures
Driver scheduling
Inventory management
Materials handling
Inventory management procedures
Analytical thinking
Client relations
Inventory control
Operational efficiency
Efficiency improvement
Warehouse management
Items inspection
Motivational leadership
Stress management
Performance management
Coaching and mentoring
Shipping and receiving
Verbal and written communication
Team building
Communication
Training and leadership
Delivery confirmation
Cost reduction strategies
Warehouse and transportation operations
Attention to detail
Customer service skills
Customer relations
Critical thinking
Schedule coordination
Flexibility and adaptability
Logistics process improvement
Cost reduction
Strategic planning
Vendor relationship management
Progress tracking
Warehouse management systems
Maintenance planning
Team guidance and management
Project management
Timeline
Logistics Coordinator
Prime. Home Staging
03.2024 - Current
Service Technician
Elite General Contracting
01.2017 - 03.2024
Trade School Certification For Apprentice Plumber - Plumber
Job Corps
High School Diploma - General Studies
Palmer High School
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