Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
Work History
Clinic Director
Washington Spine Disc and Joint Center
06.2022 - Current
Achieved a 273% increase in overall company profit over two years by streamlining billing practices, implementing a credit extension program for creditworthy patients, introducing innovative initiatives based on industry-leading research, and conducting regular weekly budget meetings; additionally boosted new patient acquisition by 73%.
Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
Established strong partnerships with referring physicians in order to streamline referrals between practices leading to enhanced coordination of care.
Developed targeted marketing strategies to increase patient volume and grow the practice over time.
Oversaw successful accreditation processes, ensuring compliance with industry standards and regulations.
Mortgage Analyst
Reliance First Capital
12.2020 - 06.2022
Consistently exceeded company quotas by closing an average of 5 cash-out refinance loans per month, generating approximately $1.75 million in monthly loan volume.
Delivered exceptional service to clients facing financial hardship by working closely with loss mitigation teams to develop feasible repayment plans.
Reduced application processing time, effectively prioritizing and managing a high volume of mortgage applications.
Conducted extensive market research to stay current on industry trends, providing valuable insights for portfolio management.
Improved loan processing efficiency by implementing streamlined workflows and enhancing communication between departments.
Senior Account Executive
Networks 2000
08.2007 - 10.2020
Exceeded company sales quota by generating approximately $1.2 million in new business annually, driving significant revenue growth and enhancing market presence.
Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
Increased account retention by building strong relationships with clients and addressing their needs promptly.
Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
Led product demonstrations at trade shows and conferences, showcasing company offerings and attracting potential clients.
Education
Bachelor of Arts - Economics
Pennsylvania State University
State College
12.2005
Skills
Patient Care Coordination
Operations Management
Social Media Management
Photo and Video Editing
Content Creation
Program implementation
CRM proficiency
Teamwork and Collaboration
Timeline
Clinic Director
Washington Spine Disc and Joint Center
06.2022 - Current
Mortgage Analyst
Reliance First Capital
12.2020 - 06.2022
Senior Account Executive
Networks 2000
08.2007 - 10.2020
Bachelor of Arts - Economics
Pennsylvania State University
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