Tim Gossman
Service Technician
Peoria,AZ
Summary
Dynamic service technician with extensive expertise in diagnostics, repairs, and maintenance of diverse systems and equipment. Proven ability to collaborate effectively within teams to consistently meet and exceed performance targets, demonstrating adaptability and reliability in fast-paced environments. Possesses exceptional troubleshooting and technical problem-solving skills, along with a commitment to delivering outstanding customer service. Dedicated to continuous improvement and staying current with industry advancements to ensure optimal service delivery.
Overview
6
6
years of professional experience
Work History
Service Technician I
Yamaichi Electronics
11.2021 - 07.2022
- Conducted testing, installation, and repair of Burn-in-Boards (BIBs) at Intel facility
- Analyzed electrical parameters to determine pass or fail results
- Interpreted assembly drawings and schematics to guide diagnostics and repairs
- Identified issues related to components, mechanical assembly, and programming
- Performed soldering of new components in accordance with soldering specifications
- Communicated, logged, and reported hardware and software anomalies to module engineers
Slot Technician I
Gila River Gaming Enterprises
02.2020 - 05.2021
- Responded promptly to slot machine repair calls on the casino floor
- Conducted troubleshooting, repairs, and testing on all slot machine equipment
- Managed projects including new machine installations, removals, and relocations
- Installed power and data lines, programmed player tracking, and set machine options
Test Technician I
Southwest Microwave
02.2019 - 10.2019
- Conducted testing, troubleshooting, and repairs on PCBs used in perimeter security systems
- Troubleshot & serviced PCBs at component level utilizing oscilloscopes, DMMs, analyzers, and soldering equipment
- Constantly adhered to static-sensitive and clean room procedures
Owner & Operator
Tidy Pools LLC
02.2017 - 11.2018
- Sole proprietor of a pool service business, establishing a clientele of 30 within three months
- Exceeded initial growth projection by 50% and received 100% positive feedback from all customers
- Maintained and consistently improved automated chemical management systems for pools and spas
- Executed daily water analyses, balancing, and recording
- Completed installation and repairs on pumps, motors, and PVC plumbing
Engineering Technician
Fairmont Scottsdale Princess
05.2016 - 05.2017
- Maintained and improved automated chemical management systems for all pools and spas
- Reduced equipment downtime through proactive and preventative maintenance
- Executed daily water analyses, balancing, and recording
- Repaired 220-volt motors and PVC plumbing
- Calibrated timers and variable speed motor automated systems
- Identified and resolved safety or technical issues to maximize operational efficiency
- Delivered professional guest service by effectively resolving issues and ensuring customer satisfaction
Education
Bachelor of Science - Electronics Technology & Technical Management
DeVry University
Phoenix, AZSkills
- Precision surface mount soldering
- Reading technical schematics
- AC/DC electrical systems
- Hazmat safety management
- Skilled in electrical measurement tools
- Electrical troubleshooting
- Soldering techniques
- Customer service excellence
- Safety compliance standards
- Skilled in operating hand tools
- Assembly schematics interpretation
- Attention to detail
Timeline
Service Technician I
Yamaichi Electronics
11.2021 - 07.2022
Slot Technician I
Gila River Gaming Enterprises
02.2020 - 05.2021
Test Technician I
Southwest Microwave
02.2019 - 10.2019
Owner & Operator
Tidy Pools LLC
02.2017 - 11.2018
Engineering Technician
Fairmont Scottsdale Princess
05.2016 - 05.2017
Bachelor of Science - Electronics Technology & Technical Management
DeVry University