Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
32
32
years of professional experience
Work History
Director of Operations
Allstar Auto Parts-wheels Division
11.2024 - Current
Increase revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular audit checks
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Reduce corporate risk by managing shrink processes and controlling inventory levels.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Monitored budget and utilized operational resources.
Spearheaded change management initiatives that facilitated organizational transformations while minimizing disruption to ongoing operations.
Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
General Manager of Operations
All Star Auto Parts
08.2023 - 11.2024
Organized team efforts to maximize production, efficiency and customer satisfaction.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
Established standard operating procedures that enhanced employee performance.
Championed change management initiatives to facilitate seamless transitions during organizational restructuring or process improvements.
Operations Manager
Blackburn OEM Wheels
02.2010 - 08.2023
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Assisted with performance reviews to identify areas of improvement and devise proactive approaches.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Implemented quality control systems to boost overall product consistency and reliability.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Warehouse Manager
Blackburn OEM Wheels
02.2007 - 01.2010
Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Assistant Manager
James Lumber
06.1993 - 02.2007
Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Associate of Science - Hospitality Administration And Management
Texas A&M University
College Station, TX
Skills
Staff development
Process improvement
Trend forecasting
Cross-functional team management
Supervision and training
Lean coordination
Training and coaching
Team leadership
Timeline
Director of Operations
Allstar Auto Parts-wheels Division
11.2024 - Current
General Manager of Operations
All Star Auto Parts
08.2023 - 11.2024
Operations Manager
Blackburn OEM Wheels
02.2010 - 08.2023
Warehouse Manager
Blackburn OEM Wheels
02.2007 - 01.2010
Assistant Manager
James Lumber
06.1993 - 02.2007
Associate of Science - Hospitality Administration And Management