Tim Hartzell
Pittsburgh,PA
Summary
Dynamic Vault Custodian at Loomis Armored US with expertise in access control systems and cash handling. Proven track record of enhancing operational efficiency and maintaining confidentiality. Recognized for exceptional attention to detail and fostering a positive customer service environment, ensuring security and compliance in all transactions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Vault Custodian
Loomis Armored US
Pittsburgh, PA
06.2023 - Current
- Operated vault security systems to ensure accurate access control and asset protection.
- Coordinated cash handling procedures to maintain compliance with company policies and regulations.
- Monitored and documented inventory levels to prevent discrepancies and enhance operational efficiency.
- Conducted routine audits of cash deposits to verify accuracy and uphold financial integrity.
- Trained new staff on safety protocols and vault operations to promote a culture of security awareness.
- Achieved superior levels of performance by adhering to established policies, regulations, and best practices within the industry.
- Demonstrated exceptional attention to detail while handling sensitive client information and valuable assets, ensuring the highest level of security and confidentiality.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
Firearms Instructor
Self Employed
Pittsburgh, PA
04.2007 - Current
- Developed and delivered comprehensive firearms training programs for diverse skill levels.
- Ensured compliance with safety protocols and regulations during all training sessions.
- Conducted performance assessments to evaluate trainee proficiency and understanding.
- Mentored junior instructors to enhance teaching methodologies and instructional techniques.
- Implemented curriculum updates based on industry best practices and regulatory changes.
- Facilitated workshops on advanced shooting techniques and tactical applications.
- Coordinated live-fire exercises, ensuring optimal safety measures and effective learning environments.
- Remained current on industry trends and legislation, incorporating relevant updates into course materials as needed.
- Enhanced trainee performance by developing and implementing comprehensive firearms training programs.
- Promoted responsible firearm ownership within the community through public speaking engagements at local events and workshops.
- Maintained a safe learning environment by enforcing strict range safety protocols during all training sessions.
- Improved trainee accuracy by providing personalized coaching and feedback during live-fire exercises.
- Implemented hands-on demonstrations that reinforced classroom instruction in real-world scenarios.
- Increased safety awareness through detailed instruction on proper firearm handling and storage.
- Assisted students in overcoming challenges related to firearm usage, such as grip strength or recoil management.
- Adapted instructional methods to accommodate diverse learning styles and skill levels of trainees.
- Facilitated the certification process for new firearms instructors, ensuring adherence to industry standards and regulations.
- Met needs of different students by adapting teaching materials and methods.
- Created interactive activities to engage students and maximize learning.
- Organized activities to promote learning and increase student enjoyment.
- Conducted classes and workshops for students on special topics of interest.
Sales Associate / Key Carrier
Rockler Woodworking and Hardware
Pittsburgh, PA
01.2019 - 10.2023
- Assisted customers with product selection and provided expert advice on woodworking techniques.
- Managed inventory levels, ensuring accuracy and availability of stock for customer needs.
- Trained new staff on sales processes, product knowledge, and customer service standards.
- Developed strong relationships with customers, fostering repeat business through exceptional service.
- Collaborated with team members to execute promotional displays and maintain store presentation standards.
- Led initiatives to streamline checkout processes, enhancing efficiency and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Arts - Graphic Arts
Parkway Technical School
Pittsburgh, PA06.1991
High School Diploma - Graphic Arts
Langley High School
Pittsburgh, PA06.1988
Skills
Access control systems
Cash handling expertise
Surveillance monitoring
Emergency preparedness
Crisis management
Confidentiality assurance
Vault security management
Lock and key maintenance
Alarm response
Customer service and support
Alarm management
Safety monitoring
Operating procedures
Balance verification
Positive attitude
Teamwork
Customer service
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Accomplishments
I am certified in CPR and Stop the Bleed
I am on my church’s security team
I am a recent graduate of the FBI Citizens Academy I am with the Allegheny County Sheriff Reserve uniform division
Life member at McDonald’s Sportsman Association
Member of Forest Grove Sportsmen Association I also sit on the board of directors there.
I. 2016 I started Women in Arms a free day for all women to come learn the shooting sports
Affiliations
Us Law Shield
FBI Citizens Alumni
NRA Instructor in pistol rifle Range safety officer Refuse to be a Victim Personal Protection inside and outside the home home firearms safety
Forest Grove Sportsmen Association
McDonald Sportsmen Association
Allegheny County Sheriff reserves Uniform division
Certification
Firearms instructor
Range Safety Officer
Glock Armor
CPR AED certified
Stop the Bleed certified
ACT 235 certified
Timeline
Vault Custodian
Loomis Armored US
06.2023 - Current
Sales Associate / Key Carrier
Rockler Woodworking and Hardware
01.2019 - 10.2023
Firearms Instructor
Self Employed
04.2007 - Current
Associate of Arts - Graphic Arts
Parkway Technical School
High School Diploma - Graphic Arts
Langley High School