Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tim Hayes

Chesapeake,VA

Summary

Customer-oriented sales professional with 20+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

40
40
years of professional experience

Work History

Flooring Sales Specialist

Lowes Home Improvement
Chacon, VA
02.2023 - Current
  • Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
  • Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
  • Developed sales strategies to increase store revenues and profitability.
  • Coordinated delivery of flooring materials with suppliers and installers.
  • Trained new staff members on company policies regarding sales processes and procedures.
  • Updated customer database regularly with contact information of new prospects.
  • Followed up with existing customers via phone calls or emails about upcoming promotions or discounts.

Real Estate Agent

Keffer Realty
Chesapeake, VA
06.2018 - Current
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Maintained updated knowledge of local real estate markets.
  • Provided guidance to clients throughout the entire buying or selling process.
  • Ensured all transactions followed state laws regarding real estate practices.

Assistant Store Manager

Various
06.1984 - 06.2024
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Real Estate Agent

Bunch Realty
Portsmouth, VA
07.2014 - 05.2018
  • Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
  • Conducted property inspections to ensure compliance with applicable regulations and standards.
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Processed evictions when necessary in accordance with state laws and procedures.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.

Store/Area Manager

National Sew and Vac inc
Chesapeake, VA
09.2000 - 05.2006
  • Conducted periodic reviews of inventory levels and product mix in stores.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Inspected store facilities regularly to ensure compliance with safety regulations and standards.
  • Resolved conflicts between employees or customers in a professional manner.
  • Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Assisted Store Managers in preparing annual budget estimates for their respective locations.
  • Identified business opportunities by analyzing consumer trends within local markets.
  • Coordinated with store managers to develop plans for improving operational efficiency.

Education

Associate of Arts - Theater Design And Stagecraft

Solano Community College
Fairfield, CA
06-1989

Skills

  • Customer Assistance
  • Customer Consultation
  • Delivery Management
  • Project Coordination
  • Customer Needs Assessment
  • Profit Generation
  • Sales Strategy Development
  • Flooring Knowledge
  • Sales Staff Training
  • Sales Presentations
  • Relationship Building
  • Staff Management
  • Relationship Selling
  • Relationship Building And Management
  • Loss Prevention

Timeline

Flooring Sales Specialist

Lowes Home Improvement
02.2023 - Current

Real Estate Agent

Keffer Realty
06.2018 - Current

Real Estate Agent

Bunch Realty
07.2014 - 05.2018

Store/Area Manager

National Sew and Vac inc
09.2000 - 05.2006

Assistant Store Manager

Various
06.1984 - 06.2024

Associate of Arts - Theater Design And Stagecraft

Solano Community College

Similar Profiles

CREATE PROFILE
Tim Hayes