Tim Heathcock
Territory Sales Account Manager
Brookhaven,MS
Summary
Enthusiastic Sales professional with expertise in communication and negotiating. Driven to provide superior service to customers. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring customers and sales associates, with talent for interacting with staff at all levels of organization and public.
Overview
40
40
years of professional experience
4
4
Certifications
Work History
Senior Interventional Territory Manager
Getinge USA Sales
6 2017 - Current
- Maintain existing business and grow market-share in territory consisting of central/south MS and northern LA
- Call points - Vascular Surgeons, Cardiologist and Interventional Radiologist with responsibilities for vascular grafts as well as balloons, bare metal and covered peripheral stents.
- Served as both regional and National trainer
- Utilized CRM software to manage customer accounts and track performance metrics.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Principal Territory Manager
Merit Medical
2005.06 - 2017.05
- Grow market share in expansion territory which includes Central MS and North LA
- Points of call consist of Cardiac Cath Lab, Radiology Special Procedures, CT, Ultrasound and Vascular Surgery
- Responsible for developing and negotiating contracts with physicians and hospital administration.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Selected as sales council for numerous new product development committees, served as Regional and National sales trainer.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution
Hospital Account Manager
Quest Diagnostics Inc.
2004.06 - 2005.06
- Provide growth and maintain existing accounts within expansion territory covering state of Mississippi.
- Responsible for gaining market share within reference laboratory market segment.
- Work with Pathologist and Laboratory Directors in converting their reference work.
- Work with administration and lab management to develop strategies to increase hospitals outreach programs.
- Managed complex projects from inception through completion, ensuring timely delivery without compromising quality standards.
- Provided exceptional customer service, resolving issues promptly and maintaining high levels of client satisfaction.
- Increased client retention rates by consistently exceeding expectations and delivering on performance objectives.
- Oversaw development of customized solutions for each client's unique needs, resulting in increased sales volume and profitability
Co-Owner
Architectural Homes Inc.
Madison , MS
2002.11 - 2004.06
- Provide leadership and direction for all marketing and financial aspects of company.
- In charge of developing and implementing all contracts with customers as well as subcontracted labor
- Accountable for negotiating and implementing pricing structure with material suppliers.
- Increased closings from $800K to over $2M on new homes
- Decreased cost for construction by average of $10.00 per sq. ft.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Improved operational efficiencies to reduce costs and improve productivity.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
CRM Territory Manager
Guidant Corporation
1998.09 - 2002.11
- Actively pursue and increase market share for both pacemaker and AICD product lines.
- Educate and support physicians and staff on all products.
- Assist physicians during implant and device follow up sessions.
- Accountable for maintaining and growing base business as well actively pursuing new business.
- Developed and delivered engaging sales presentations to convey product benefits.
- Delivered superior customer service to strengthen relationships and drive future business revenue
- Defined clear targets and objectives and communicated to other team members
Interventional Cardiology Territory Manager
Medtronic
, MS
1989.07 - 1998.09
- Sales territory covering MS, North LA, South AL and NW FL
- In charge of increasing market share within territory for all Interventional Cardiology products
- In-service and educate physicians and staff on all product lines and new procedures.
- In charge of developing and negotiating contracts with physicians and hospital management
- Teamwork with other Medtronic divisions in order to increase market share across all lines and establish multiline or corporate alliance contracts.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Boosted internal collaboration within sales team by sharing best practices and offering mentorship when needed.
- Conducted comprehensive market analysis to identify potential business opportunities, leading to more focused sales approach.
Assistant Chief Cardiovascular Radiology
Mississippi Baptist Medical Center
Jackson , MS
1984.06 - 1989.07
- Assist physicians with all imaging aspects for all cardiovascular procedure
- Establish and implement all quality control guidelines for radiation safety
- In charge of scheduling procedures in lab.
- Managed and organized internal communication to hold staff accountable to priorities.
- Developed comprehensive training programs for new hires, resulting in faster onboarding and increased productivity.
- Collaborated with other departments to ensure seamless communication and coordination across organizational functions.
- Implemented cross-trainings in other operations department responsibilities to cover duties for absent teammates.
Education
Bachelor of Science - Radiologic Technology
William Carey University
Hattiesburg, MSSkills
Exceptional communication skills
undefinedAccomplishments
5X Presidents Club
3X Century Club
Regional Rep of the Year
Rookie of the Year
National/Regional Trainer
Field Advisory Council
Vascular Advisory Council
CVI Development Team
Product Development Team
Certification
Aspiring Leaders Program - Getinge
Timeline
Aspiring Leaders Program - Getinge
2023-12
How Managers Create a Culture of Belonging - LinkedIn Belonging
2023-11
Leading with Empathy - LinkedIn
2023-09
Ken Blanchard on Servant Leadership -LinkedIn
2023-09
Principal Territory Manager
Merit Medical
2005.06 - 2017.05
Hospital Account Manager
Quest Diagnostics Inc.
2004.06 - 2005.06
Co-Owner
Architectural Homes Inc.
2002.11 - 2004.06
CRM Territory Manager
Guidant Corporation
1998.09 - 2002.11
Interventional Cardiology Territory Manager
Medtronic
1989.07 - 1998.09
Assistant Chief Cardiovascular Radiology
Mississippi Baptist Medical Center
1984.06 - 1989.07
Senior Interventional Territory Manager
Getinge USA Sales
6 2017 - Current
Bachelor of Science - Radiologic Technology
William Carey University
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