Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tim Holmes

North Kansas City,MO

Summary

Dynamic Inventory Control & Beverage Manager at Chicken N Pickle with a proven track record in cocktail development and supplier relations. Expert in inventory management and training, driving customer engagement and satisfaction. Successfully implemented cost-efficient strategies, enhancing beverage offerings and operational standards, resulting in increased repeat business and brand loyalty.

Overview

14
14
years of professional experience

Work History

Inventory Control & Beverage Manager

Chicken N Pickle
09.2023 - Current
  • Designed creative cocktail recipes that became popular among guests, driving repeat business.
  • Designed and curated beverage menus.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.
  • Managed all day-to-day operations within budgeted guidelines.
  • Managed inventory levels.
  • Placed and managed orders for all locations based on sales trends, seasonal demands, and budget constraints
  • Conducted bar, beverage, and inventory audits for all locations.
  • Implemented effective inventory control procedures to minimize discrepancies and optimize cost efficiency.
  • Developed and maintained par levels to ensure adequate stock without over-purchasing.
  • Sourced and negotiated contracts with beverage suppliers to ensure the best quality and pricing.
  • Cultivated strong relationships with suppliers, vendors, and distributors to ensure timely deliveries.
  • Researched new products and trends to enhance the beverage selection.
  • Developed and implemented Standard Operating Procedures and standards for a growing brand.
  • Support and train staff on standards and expectations.
  • Setting up local and national promotions based on trends and demand.
  • Created binders and documents with up to date materials and information for all menu rollouts.

Training and Development Specialist

Chicken N Pickle
03.2021 - 09.2023
  • Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
  • Championed a culture of continuous learning within the organization, fostering professional growth among staff members at all levels.
  • Streamlined training processes by identifying areas of improvement and implementing targeted solutions.
  • Evaluated training effectiveness through feedback analysis, resulting in ongoing program improvements.
  • Developed training materials to ensure quality training and consistency within the brand.
  • Led the training team and travel training for all New Store Openings for quality training.
  • Conducted routine training audits at all venues ensuring training, certifications, and standards were met.
  • Conducted virtual classes for Managers In Training to outline the Beverage Program.
  • Curated and led beverage presentations for New Store Openings, Menu Rollouts, and conferences.

Bartender

Chicken N Pickle
03.2017 - 03.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Assisted with ordering based on set usage and par levels.
  • Provided coaching and assistance to newly hired bartenders and servers.
  • Showed organization by placing deliveries and inventory away in ways that made them easy to find and execute.

Bartender Trainer

Main Event
11.2015 - 07.2017
  • Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
  • Enhanced high volume customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.

Server Bartender

Applebees
03.2012 - 02.2016
  • Demonstrated strong multitasking skills, in a high volume atmosphere, by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Trained newly hired servers and bartenders on provided expectations and standards.

Education

High School Diploma -

Olathe East High School
Olathe, KS

Skills

  • Training on execution and standards
  • Customer service experience
  • Cash handling
  • Cocktail menu development and curation
  • Distributor and supplier relations
  • Customer service background
  • Inventory Management

Accomplishments

    Developed an award winning cocktail that took 1st in Wichita, KS and 3rd in Allen, TX.

    Assisted an internal inventory structure being implemented at all Chicken N Pickle establishments.

    Curated seasonal beverage menus, LTOs, and pop-up menus to entice guest experience and drive repeat guests.

Timeline

Inventory Control & Beverage Manager

Chicken N Pickle
09.2023 - Current

Training and Development Specialist

Chicken N Pickle
03.2021 - 09.2023

Bartender

Chicken N Pickle
03.2017 - 03.2021

Bartender Trainer

Main Event
11.2015 - 07.2017

Server Bartender

Applebees
03.2012 - 02.2016

High School Diploma -

Olathe East High School

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