Tim Houston
Melbourne,FL
Summary
Dynamic Director of Sales Operations with a proven track record in driving sales leadership and operational excellence, complemented by exceptional project management, strategic communication, and cross-collaboration skills. Expertise in independently overseeing objectives and key results to consistently achieve budgetary goals and growth targets. Committed to fostering an enriching work environment that empowers individuals, nurtures talent, and cultivates opportunities for top performers to excel. Results-oriented leader dedicated to aligning team efforts with organizational vision for sustained success.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Director of Sales & Operations
Concrete Craft of Space Coast
05.2023 - Current
- Responsible for project management of all field assignments
- Train and supervise use of all machinery, materials, and product applications
- Monitor budgeting expenses and adhere to on-site safety protocols
- Conducted regular competitor analysis to stay ahead of market trends and maintain a competitive edge.
- Increased sales revenue by implementing effective sales strategies and optimizing operations.
Production/Materials Manager
Windsor Windows & Doors
04.2017 - 03.2023
- Proficient in Kaizen, MRP, 5S principles, and Lean process management
- Coordinated and supervised receiving, warehouse, and production departments
- Controlled inventory levels, ensuring availability of materials
- Maintained relationships and negotiated with suppliers
Operations Manager
Bill Hume Roofing
12.2009 - 04.2017
- Coordinated job details between job sites and office
- Oversaw daily scheduling and resource allocation to optimize workforce efficiency and productivity.
- Developed and enforced safety protocols to ensure compliance with industry regulations and enhance worker safety.
- Managed inventory control systems, ensuring accurate tracking of supplies and minimizing stock shortages.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Area Manager / Regional Trainer
K*B Toys
11.2005 - 09.2009
- Managed eight store locations in the Carolina region
- Tracked sales across stores to redistribute inventory and check that sales quotas were met
- Evaluated existing operations and developed appropriate store driven strategies
- Named by KB Toys corporate office to spearhead all managerial training in the Carolinas
- Delivered training to over 80 staff members and quality assurance teams while managing employees to maximize performance.
Store Manager
Rhodes Furniture
07.2003 - 10.2005
- Conducted personnel performance appraisals to assess training needs and strengths
- Ensured high levels of customer satisfaction through store presentation and employee interactions
- Handled store administration to ensure compliance with company policies and procedures
- Mentored and trained staff on sales techniques and product knowledge to enhance performance.
- Analyzed sales data to identify trends and inform inventory purchasing decisions for improved profitability.
- Oversaw visual merchandising standards, creating appealing displays that boosted customer engagement.
Area Manager
Levitz Furniture
04.1994 - 02.2003
- Managed a region encompassing multiple locations and departments with more than 250 employees
- Chaired customer forum meetings to explore new ideas, customer service issues, training, and other various topics
- Supervised sales, receiving, distribution, inventory control, and customer service departments
- Dedicated a hands-on management style that streamlined processes and reduced turnover
- Directed operational strategies to enhance store performance and customer satisfaction.
- Collaborated with cross-functional teams to streamline operational efficiencies and reduce costs.
Education
BA - Business Administration
Long Island University
Southampton, NY05.1998
Skills
- Logistics coordination
- Experience in overseeing multiple locations
- Inventory management
- Merchandising strategy development
- Workforce training
- Effective team collaboration
- Financial performance management
- Operational planning
- Vendor partnership development
- Sales process optimization
- Revenue growth
- Territory management
Certification
- OSHA 10 Hour
- First Aid CPR AED
Timeline
Director of Sales & Operations
Concrete Craft of Space Coast
05.2023 - Current
Production/Materials Manager
Windsor Windows & Doors
04.2017 - 03.2023
Operations Manager
Bill Hume Roofing
12.2009 - 04.2017
Area Manager / Regional Trainer
K*B Toys
11.2005 - 09.2009
Store Manager
Rhodes Furniture
07.2003 - 10.2005
Area Manager
Levitz Furniture
04.1994 - 02.2003
BA - Business Administration
Long Island University
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