Tim Jennrich
Tacoma,WA
Summary
A highly experienced Director with 13 years of expertise in handling minor account issues and escalating major problems. Proven track record of customizing dashboards to track usage for productivity and performance of business centers and sales teams. Skilled in serving as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
Overview
6
6
years of professional experience
Work History
Assistant Director, ITA Division
Department Of Revenue
11.2017 - Current
- Leads a division of 42 highly skilled professionals with budget of $5.6 million.
- Oversees delivery of the division's core services of technical advice and task, formal and informal guidance, policy projects, taxpayer rulings, and internal and external education.
- Serves as member of the Department’s Leadership Team, representing ITA, contributing to the agency perspective, and championing decisions made at the Executive level.
- Guides a collect vision and direction for ITA, which focuses on creating a thriving work environment for staff, excellence in work product, and customer service.
- Leads the ITA management team, making key decisions concerning ITA's policies, processes, operations, spending, and personnel.
- Directly supervises a staff of six.
Education
Pmp Certified (not Current) Completed Coursework Through Leadership And Management Operations Leadership Academy -
Purdue University
West Lafayette, INPmp Certified (not Current) Completed Coursework Through Leadership And Management Operations Leadership Academy -
Purdue University
West Lafayette, INSkills
- Empathic Servant Based Leader
- Politically and Organizationally Astute
- Strategic Thinker and Tactician
- Effective Developer and Manager or People
- Build Strong and Productive Relationships
- Analytical Reasoner (applying logical reasoning, critical thinking, research, data analysis to duties)
- Creative Problem Solver
- Experienced in Managing Division Operations and Change
- Consensus Building and Conflict Resolution
- Excellent Communicator
- Broad knowledge of the programs the Department administers
Additional Information
xxx
Timeline
Assistant Director, ITA Division
Department Of Revenue
11.2017 - Current
Pmp Certified (not Current) Completed Coursework Through Leadership And Management Operations Leadership Academy -
Purdue University
Pmp Certified (not Current) Completed Coursework Through Leadership And Management Operations Leadership Academy -
Purdue University
Similar Profiles
Diana L. TibbettsDiana L. Tibbetts
Tax Policy Specialist at Department of RevenueTax Policy Specialist at Department of Revenue
Allison AugerAllison Auger
Real Property Appraiser at Department of RevenueReal Property Appraiser at Department of Revenue
Amanda TylerAmanda Tyler
Data Entry Keyer at Department of RevenueData Entry Keyer at Department of Revenue