Tim Kobelin
Orem,UT
Summary
I’m a versatile professional with a strong background in project management and business operations, specializing in customer service and sales. I excel at delivering exceptional customer experiences, building lasting relationships, and driving sales performance. Known for crafting effective marketing strategies and optimizing sales processes, I have a proven track record of exceeding targets and enhancing customer satisfaction. My experience includes leading teams, recruiting top talent, and providing training that fosters growth and productivity. I’m excited to bring my skills in customer service and sales to your team and contribute to your success.
Overview
25
25
years of professional experience
Work History
Manager
Kash Trading Group Usa
Lehi , UT
02.2012 - Current
- Managed operations, customer service, and marketing for a premier Day Trading educational company, specializing in personalized coaching and corporate-funded accounts with a $100,000 cap. Successfully launched the Mastermind program, achieving a 90% customer retention rate, while overseeing a 30-person call center, driving recruitment, training, and operational efficiency.
Supervisor / Clerk
Costco
Orem , UT
03.1999 - 11.2018
- In my previous role, I was responsible for supervising and directing employees in multiple departments, which required me to ensure that daily operations ran smoothly and efficiently. I maintained accurate records of employee performance, including attendance, leave requests, and any disciplinary actions. When customer complaints arose, I made it a priority to resolve them promptly, always aiming to ensure a high level of customer satisfaction. I provided clear guidance to my team on their job duties and responsibilities, which helped foster a productive and supportive work environment. I also conducted periodic performance reviews, offering constructive feedback and documenting the results to help each employee improve. Monitoring productivity was key, and I made sure to provide the necessary coaching to help my team continuously improve.
Education
MBA - Business Administration
University of Phoenix
Salt Lake City, UT10-2006
Skills
- Verbal and written communication
- Customer Service excellence
- Sales Techniques
- Product Knowledge
- Time Management
- Marketing
Affiliations
- Portland Police Reserve Officer from 1985-1995
- Paramedic with American Medical Response (AMR) 1987-1994
- Ivar Industries 1991-1998 Sale of used fitness equipment, sporting goods and nutritional supplements. Tanning Salon
Timeline
Manager
Kash Trading Group Usa
02.2012 - Current
Supervisor / Clerk
Costco
03.1999 - 11.2018
MBA - Business Administration
University of Phoenix
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