Tim Labiche
Summary
- Dynamic and highly proactive leader with over 20 years managerial experience in the bar and restaurant industry. Strategic approach to logistics, allocation of resources, and marketing, with a strong ability to quickly devise and implement creative and efficient solutions to everyday situations. Excellent Interpersonal and Time Management Skills and a deep understanding of business acumen.
Overview
18
18
years of professional experience
Work History
Senior Area Operations Manager
Dave and Busters
03.2020 - Current
- Carefully interviewed, selected, trained, and supervised staff and implemented innovative programs to increase employee loyalty and reduce turnover.
- Promoted positive atmosphere and went above and beyond to guarantee each guest received exceptional food and service.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Motivated staff to perform at peak efficiency and quality, and observed employees' individual strengths and weaknesses to further develop talent.
- Created unique events and special promotions to drive sales.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed staff scheduling, payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Correctly calculated inventory and ordered appropriate supplies.
Bar Manager
Dave and Busters
04.2016 - 03.2020
- Focus on exceeding sales goals, increasing liquor, beer, and wine sales from 9% to 11% total sales consistently, as well as maintaining guest relations and establishing loyal clientele.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and guest-focused events.
- Motivated staff to perform at peak efficiency and quality.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Owner
Nightcaps Bartending and Events
07.2013 - 03.2020
- Consulted with customers to assess needs and propose optimal and individualized solutions.
- Managed day-to-day business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Crafted custom specialty drink and cocktail menus for client events.
Lead Bar Tender
Cheddars Scratch Kitchen
02.2012 - 04.2017
- Responsible for Inventory Control and Sales Breakdown Systems, as well as Ordering Pars and Procedures.
- Responsible for the training of bar staff and service personnel.
- Increased Sales and Profit Margins while decreasing labor and overhead costs.
- Oversaw performance standards and quality control.
Bar Manager
Da-Vi Corporation
09.2011 - 02.2012
- Developed and oversaw Inventory Control and Sales Breakdown Systems, as well as Ordering Pars and Procedures.
- Responsible for the staffing and training of bar and service personnel for three locations.
- Increased Sales and Profit Margins while decreasing labor and overhead costs.
- Implemented bar and service personnel training manuals and performance standards.
- Cultivated and maintained strong working relationships with numerous vendors, industry leaders, and high profile clientele.
Sales Manager
Sandia Resort and Casino
08.2010 - 08.2011
- Provided accurate and timely information to Convention Services Team and Convention Center Team.
- Responsible for service goals and weekly sales meetings.
- Maintained working relationships with assigned accounts and competitive counterparts.
Bar Manager
Chubby’s Bar and Chill
01.2007 - 07.2010
- Carried out ordering of inventory and supplies.
- Maintained and implemented new efficient and effective work methods and systems.
- Directed, controlled, and organized bar staff within my direct span of control and ensured all required standards were achieved and maintained.
Education
Bachelor of Arts in Business Administration -
El Paso Community College
El Paso, Texas01.1999
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Coronado High School
El Paso, Texas01.1996
Skills
- Labor scheduling
- Local marketing initiatives
- Location launch
- Performance Evaluation
- Cost-benefit analyses
- Recruitment and hiring
- Operations Improvement
- Labor Management
- Staff Development
- Budget Planning
- Inventory Management
- Profit & Loss
Timeline
Senior Area Operations Manager
Dave and Busters
03.2020 - Current
Bar Manager
Dave and Busters
04.2016 - 03.2020
Owner
Nightcaps Bartending and Events
07.2013 - 03.2020
Lead Bar Tender
Cheddars Scratch Kitchen
02.2012 - 04.2017
Bar Manager
Da-Vi Corporation
09.2011 - 02.2012
Sales Manager
Sandia Resort and Casino
08.2010 - 08.2011
Bar Manager
Chubby’s Bar and Chill
01.2007 - 07.2010
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Coronado High School
Bachelor of Arts in Business Administration -
El Paso Community College
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