Tim Lackey
Granbury,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Wholesale Flooring & Stone
08.2013 - 01.2014
- Assisted customers through the purchase and installation process.
- Tracked orders and scheduled installs to ensure that the process went smoothly from beginning to end.
- Aided in the pick up and delivery of materials needed to complete scheduled installations.
Outdoor Power Equipment Specialist
Lowe's Home Improvement
08.2012 - 08.2013
- Maintained Top #3 Sales in my district.
- Maintained knowledge of sales, promotions, policies regarding payment, exchanges and security practices.
Flooring Specialist
Lowe's Home Improvement
04.2006 - 08.2012
- Maintained the Top #5 Sales for my district.
- Hand wrote sales and install contracts.
- Prioritized helping customers over completing other routine tasks.
- Recommended product to customers based on their needs and preferences.
Sales Specialist
Oakline Floors
06 2015 - 06 2016
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customers questions and request in a timely and efficient manner.
- Completed all stocking, cleaning and organizing tasks in designated sales area.
- Built relationships with the customers to increase likelihood of repeat sales.
- Contributed to team success by exceeding team sales goals by 75%.
Delivery Driver
Longhorn Inc
04 2018 - 09 2025
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Verified accuracy of all deliveries against order forms.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Expedited deliveries to meet customer deadlines and requirements.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Managed customer inquiries and complaints in polite and professional manner.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
- Improved delivery accuracy by diligently checking orders before departure.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Kept detailed records of deliveries and money received from customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
High School Diploma -
Wichita Falls High School
Wichita Falls, Texas5 1987
Skills
- Customer-centric support
- Meticulous attention to detail
- Ten years of sales experience
- Data processing skills
- Goal-oriented professional
- Communication excellence
- Dedicated work ethic
- Warehouse delivery expertise
- Inventory control systems
- Order tracking proficiency
Certification
- Authorized to work in the US for any employer
- Forklift Certified
- Standup Forklift Certified
- Cherry Picker Certified
- Pallet Jack Operation
Awards
#1 Sales Specialist, Retail Home Improvement Center, 2010
Software Knowledge
- Microsoft Work
- Word
- Excel
- Power Point
- Outlook
Timeline
Sales Coordinator
Wholesale Flooring & Stone
08.2013 - 01.2014
Outdoor Power Equipment Specialist
Lowe's Home Improvement
08.2012 - 08.2013
Flooring Specialist
Lowe's Home Improvement
04.2006 - 08.2012
Sales Specialist
Oakline Floors
06 2015 - 06 2016
Delivery Driver
Longhorn Inc
04 2018 - 09 2025
High School Diploma -
Wichita Falls High School