TIM LODER
Sevierville,TN
Summary
Goal-driven Restaurant Manager with a successful background of consistently achieving sales objectives. Detailed orientated with expertise in restaurant supervision and operations. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.
Overview
1
1
Certification
22
22
years of professional experience
Work History
ICQA Warehouse Associate
Amazon
12.2023 - 09.2026
- Conducted inventory audits to ensure accuracy and compliance with operational standards.
- Collaborated with team members to optimize picking processes and improve efficiency.
- Utilized warehouse management systems to track and manage inventory effectively.
- Trained new associates on safety protocols and operational procedures to enhance productivity.
Area Director
Salsarita's Fresh Mexican Grill
07.2013 - 04.2020
- Started as a General Manager, then promoted to Area Director.
- Provided an exemplary level of service to guests to both maintain and extend the relationships for future business opportunities. Managed guest service by training staff, overseeing operations and resolve issues in a timely manner.
- Mentored team members to succeed and advance within the company and industry.
- Consistently adhered to quality expectations and standards, as well as all company procedures to assure all financial objectives are met.
- Assisted in the creation of marketing objectives and advertising strategies that were utilized in promotional efforts.
- Maintained sales increase including double digit increase over a two year span. Increased profits by developing, initiating, and managing cost and inventory controls.
General Manager
IHOP
06.2007 - 07.2013
- Maximized team performance by encouraging, training and disciplining employees. Utilized strategic and forward-thinking business techniques to maximize turnover. Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
- Promoted dynamic, positive and memorable guest experiences.
- Consistently adhered to quality expectations and standards, as well as all company procedures to assure all financial objectives are met.
- Applied knowledge of inventory and purchase control.
Assistant Manager
Bob Evans
02.2005 - 05.2007
- Built and maintained effective relationships with peers and upper management.
- Demonstrated that guest come first by serving them with a sense of urgency.
- Offered direction and gave constructive feedback to motivate team members.
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Skills
- Operations management with results focus
- Development and training expertise
- Hospitality management
- Budgeting skills
- Goal-oriented strategies
Certification
ServSafe Certified: Food Handler
Accomplishments
- 2017: Guest Relations Award (Salsarita's)
- Maintained a 97.5% guest satisfaction for the year
Timeline
ICQA Warehouse Associate
Amazon
12.2023 - 09.2026
Area Director
Salsarita's Fresh Mexican Grill
07.2013 - 04.2020
General Manager
IHOP
06.2007 - 07.2013
Assistant Manager
Bob Evans
02.2005 - 05.2007