Tim McCallson
Melrose,WI
Summary
With a proven track record at Dahl Automotive, I excel in operations management and leadership, enhancing team efficiency and customer satisfaction. My strategic approach to problem resolution and inventory management significantly boosted profitability and fostered strong client and vendor relationships, showcasing my ability to lead with innovation and collaboration.
Overview
20
20
years of professional experience
Work History
General Manager
Kriete Truck Centers
07.2024 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
General Manager
LaCrosse Truck and Trailer Mack and Ford
10.2020 - 07.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Parts Manager
Dahl Automitive
10.2013 - 10.2020
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
Service Manager
Dahl Automotive
11.2004 - 10.2020
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
No Degree - Marketing/Police Science
Alexandria Technical College
Alexandria, MNSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Kriete Truck Centers
07.2024 - 11.2024
General Manager
LaCrosse Truck and Trailer Mack and Ford
10.2020 - 07.2024
Parts Manager
Dahl Automitive
10.2013 - 10.2020
Service Manager
Dahl Automotive
11.2004 - 10.2020
No Degree - Marketing/Police Science
Alexandria Technical College
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