Summary
Overview
Work History
Education
Skills
Timeline
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Tim McDermott

Marine City,MI

Summary

Experienced Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

3
3
years of professional experience

Work History

Store Manager

Tennis & Golf Co.
01.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Golf Manager/Buyer

Tennis & Golf Co.
01.2021 - Current
  • Developed and maintained relationships with customers and suppliers.
  • Monitored business performance to identify areas of improvement and make necessary adjustments.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
  • Maintained key item stock levels and wrote or expedited purchase orders.

Education

Business

University of Detroit Mercy
Detroit, MI

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Training and mentoring
  • Team leadership and coaching
  • Store Merchandising
  • Goals and performance
  • Sales expertise
  • Maximizing profitability
  • Leading Staff Meetings
  • Schedule Management

Timeline

Store Manager

Tennis & Golf Co.
01.2023 - Current

Golf Manager/Buyer

Tennis & Golf Co.
01.2021 - Current

Business

University of Detroit Mercy

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Tim McDermott