Tim McGrath
Reno,NV
Summary
Highly skilled Customer Relationship Manager with over 10 years of PEO industry knowledge and expertise to successfully deliver innovative solutions to the complex HR challenges small and medium-sized businesses are faced with today. Combines extensive payroll, benefits and human resources knowledge along with excellent communication skills, high attention to detail and a proven track record of leading successful teams, growing products/services and executing strategies to deliver business results.
Overview
30
30
years of professional experience
Work History
Senior Learning Consultant
TriNet
03.2017 - Current
- Develop and maintain functional training program for over 600+ HR Specialists, Payroll Specialists, and Customer Relationship Managers across the U.S. and Canada
- Support company-wide culture initiatives including DE&I, Change Management, Core Values, Company Mission and Vision
- Design job-aids, training workbooks, participant guides, infographics, videos, hands on e-learning tutorials and reference materials
- Facilitate in-person classroom training, live webinars and other virtual classroom experiences
- Partner with stakeholders to identify training gaps and coordinate updates to training material as processes and procedures change/evolve
- Utilize adult learning principles to ensure all colleagues are fully engaged in the training, ensuring increased participation and knowledge retention
Account Services Consultant
TriNet
06.2013 - 03.2017
- Develop close working relationships with CEOs, Presidents and other top-level managers of small and medium-sized businesses as their primary trusted advisor for the human resources, payroll, benefits and compliance challenges they encounter
- Partner with internal departments to resolve complex HR, payroll and compliance issues and develop innovative solutions that are easily implemented to resolve them
- Facilitate new employee onboarding including new hire orientation, I-9 completion, benefit enrollment meetings and provide other support to client-companies
- Consult and advise on additional Talent Acquisition, Applicant Tracking, Expense Management and Performance Management services available to clients to ensure their business needs are met as they continue to evolve and grow as a company.
Financial Representative
Country Financial
04.2012 - 06.2013
- Work with individuals, families, and businesses to discover their financial goals to develop a comprehensive and personalized financial plan of how to reach their strategic financial and retirement goals
- Educate clients on different investment strategies available that fit their risk tolerance and retirement timeline
- Strategize with business owners to develop special life insurance policies for partners and key employees that protect the business in the case of an unexpected death
- Work with business owners to create and maintain 401k and other retirement plans for their employees
- Develop marketing campaigns and client appreciation events to help build and maintain my book of business
Wireless Consultant
Verizon Wireless
08.2010 - 12.2011
- Educate clients on new wireless technology solutions and make recommendations on what wireless devices/plans are the best fit for their needs
- Conduct seminars for clients that need help with better understanding how to use their new wireless devices.
Advertising Sales Supervisor
Nevada Business Weekly
05.2007 - 08.2010
- Manage a sales team and coordinate with marketing agencies, graphic designers, distribution team and commercial printers to design B2B publications and deliver advertising campaigns that address the key marketing challenges of business owners to increase their brand awareness and drive new customers to their business.
Assistant Store Manager
Brookstone
08.2003 - 05.2007
- Interview, hire and onboard new employees including new hire functional training.
- Monitor P&L and partner with manager to implement changes to purchasing, expenses and sales strategy to ensure profitability.
Senior Store Manager & Product Coordinator
Sam Goody/Musicland
11.1993 - 08.2003
- Managed multiple store locations all over NV, CA & CT, building strong sales teams, providing training on increasing operational efficiency and implementing proven loss prevention procedures
- Monitored P&L and implemented changes to purchasing, expenses and sales strategy to ensure profitability
- Analyzed sales trends, researched market demand and managed vendor relationships to create purchase orders of underground hip-hop and dance music for distribution to over 60+ Sam Goody stores in the region
Education
Certified Virtual Trainer -
Association For Talent Development (ATD)
2022
Certified Trainer -
Association For Talent Development (ATD)
2019
Fundamentals of Payroll Certification (FPC) -
American Payroll Association
2015
Series 6 - Mutual Funds, Municipal Funds & Variable Annuities
FINRA
2012
Series 63 - State Securities Regulations
FINRA
2012
General Education
Truckee Meadows Community College
Reno, NV1997
General Education
College of The Desert
Palm Desert, CA1996
Skills
- Team Building
- Salesforce Expertise
- PeopleSoft Experience
- Company Policy Compliance
- Consultative Sales Approach
- Human Resources
- Payroll Compliance
- Benefits
- Problem Solving
- Project Management
- Needs Assessments
- Workforce Efficiency
Timeline
Senior Learning Consultant
TriNet
03.2017 - Current
Account Services Consultant
TriNet
06.2013 - 03.2017
Financial Representative
Country Financial
04.2012 - 06.2013
Wireless Consultant
Verizon Wireless
08.2010 - 12.2011
Advertising Sales Supervisor
Nevada Business Weekly
05.2007 - 08.2010
Assistant Store Manager
Brookstone
08.2003 - 05.2007
Senior Store Manager & Product Coordinator
Sam Goody/Musicland
11.1993 - 08.2003
Certified Virtual Trainer -
Association For Talent Development (ATD)
Certified Trainer -
Association For Talent Development (ATD)
Fundamentals of Payroll Certification (FPC) -
American Payroll Association
Series 6 - Mutual Funds, Municipal Funds & Variable Annuities
FINRA
Series 63 - State Securities Regulations
FINRA
General Education
Truckee Meadows Community College
General Education
College of The Desert
Similar Profiles
Thomas VienThomas Vien
Payroll Core Data Specialist at TriNetPayroll Core Data Specialist at TriNet
Bhanu Murali Krishna SirimallaBhanu Murali Krishna Sirimalla
Senior Transition Support Services Specialist at TrinetSenior Transition Support Services Specialist at Trinet
Christa LimasChrista Limas
Broker Relationship Manager at TriNetBroker Relationship Manager at TriNet
Matthew JohnsonMatthew Johnson
Consultant at TriNetConsultant at TriNet
JEREMY WILSON, LSWJEREMY WILSON, LSW
Assistant Court Administrator at Reno Justice CourtAssistant Court Administrator at Reno Justice Court