Summary
Overview
Work History
Education
Certification
Skills
Timeline
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Tim Michalak

Wyandotte,MI

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Service Research Technician

Robert Bosch
Allen Park, MI
01.2000 - 02.2024
  • Perform labor operations to assure accurate automotive service labor times for Ford.
  • Use database for research, upload new accurate labor times to publish.
  • Validate OEM manufacturer service manuals to provide accuracy of removal and installation procedures.
  • Collaborate with workshop manual authors to update incorrect service manual procedures.
  • Install new components as needed for correct repairs.
  • Disassemble and reassemble vehicles for timing of labor operations on most of Fords vehicle lines.
  • Set up and use test equipment, power and manual tools, and shop equipment.
  • Maintained a high level of efficiency in documenting tasks, enabling accurate recording and tracking of work using Adobe Acrobat, Word, Excel and other databases.
  • Collaborate with team members to complete projects on time.
  • Replaced worn or damaged parts with OEM replacements as needed.

Commercial Accounts Manager

Auto Zone Auto Parts
Southgate, MI
01.1998 - 01.1999
  • Prepare detailed reports on key account activities.
  • Establish strong relationships with customers by providing excellent customer service.
  • Develop new customers through cold calling, and meeting with prospective clients
  • Prepare monthly and weekly invoice transactions, operate cash register, process credit card transactions. for commercial accounts.
  • Open and Close store, and perform safe drops
  • Increase client base profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Reset store displays for special events and seasonal merchandise changes.
  • Listened to customer needs to identify and recommend best products

Education

Automotive Technology

MOTECH AUTOMOTIVE ACADEMY
Livonia, MI
05-1995

GED -

Taylor Schools
Taylor, MI
10-1986

Certification

Previously a state certified Master Mechanic.

Previously held 7 ASE certifications

Skills

  • Written and oral communication
  • Office Software Proficiency
  • BLS Certifaction
  • Problem-Solving
  • Teamwork and Collaboration

Timeline

Service Research Technician

Robert Bosch
01.2000 - 02.2024

Commercial Accounts Manager

Auto Zone Auto Parts
01.1998 - 01.1999

Automotive Technology

MOTECH AUTOMOTIVE ACADEMY

GED -

Taylor Schools

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Tim Michalak