Dynamic Software Engineer with a proven track record at Hewlett Packard, excelling in software test management and quality assurance. Spearheaded the development of automated testing solutions, enhancing efficiency and uncovering critical product issues. Adept at cross-functional collaboration and technical troubleshooting, driving impactful results in complex environments.
Overview
25
25
years of professional experience
Work History
Software Engineer
Hewlett Packard
Boise, USA
01.2021 - 07.2025
Delivered Dune Supplies software/Firmware support for multiple Hewlett Packard new printer platforms. (Ulysses, Selene, Zelus, Euthenia, and Flowers). This support was for new features as well as working on issues/bugs that were found by various testing organizations. Worked with a team to provide the best solutions for new features and fixing issues/bugs, with the end goal of improving customer experience.
Used some in-house tools to hunt down memory leaks to get them to the responsible firmware team to resolve. This required the use of special tools and reviewing different logs to gain insight into what component(s) were at fault for the memory leak.
Closed numerous bugs/issues as well as designing and integrating some new features into the Dune Firmware for support of multiple printer platforms.
Information Technology Consultant
HB Consulting
Eagle, USA
04.2017 - 01.2021
Provided technical guidance for the design and development of multiple server networks, resolution of various IT issues for customers, and installation of networks, routers, switches, printers, and TV components.
Addressed various hardware-related problems on the Local Area Network, together with WiFi and Bluetooth communication issues.
Resolved highly complex IT issues in collaboration with globally remote software development teams and Cyber Security.
Orchestrate processes related to the development of a new website for an Idaho Pinewood Derby Racing Company using HTML, CSS, PHP, MySQL, and JavaScript.
Completed detailed analysis of current networks, hardware, servers, and software environments to provide a more productive working environment.
Designed and created a replacement thermostat for an old Sub-Zero refrigerator/freezer using an Arduino as the controller with some other supporting hardware.
Designed an Alexa Skill for entertainment purposes.
Software Test Engineer
Hewlett-Packard Enterprise
Boise, USA
01.2016 - 04.2017
Conducted software development activities such as test planning, preparation, execution, defect analysis, and reporting.
Recognized as one of the top 10% of engineers in triaging test failures.
Created a comprehensive list of requirements, and completed research on possible manufacturers that may have a possible PDU solution for the Enterprise Storage Array Test group.
Developed C++ libraries to support the chosen new PDU for power control, and improved some C++ test tools around power control to automate power verification.
Played a crucial role in reducing test lab cost and floor space through the seamless incorporation of a new off-the-shelf PDU with existing power control hardware.
Software Test Engineer, VDU Test, and Verification
Hewlett-Packard Enterprise
Boise, USA
01.2011 - 01.2016
Performed testing and verification of StoreOnce, StoreEasy, StoreAll, and StoreVirtual product lines. Delivered critical contributions to the implementation and maintenance of software for automated testing in Python and Perl. Mentored and trained 20+ new employees in the proper storage arrays and automated testing of storage arrays.
Introduced an automated 'health check' tool in Perl, which transformed automated testing and successfully identified previously undiscovered product issues.
Instrumental in the successful overhaul of the automated Perl test environment into a much more efficient Python development environment.
Developed support libraries for new Quach Technology SAS cable breaking hardware, which provided more real-world testing of Storage Arrays.
Software Test Engineer
Hewlett-Packard Enterprise
Boise, USA
01.2001 - 01.2011
Designated as a software engineer for the testing and verification of the HP EVA Storage Array’s product line.
Led the implementation and maintenance of new and automated tests in C/C++.
Significantly improved and extended testing C++ library's use of proprietary power control hardware, used for testing purposes, station recovery, and control of over 90 power supplies.
Completed thorough study and documentation of test failures for firmware issues, test issues, and other hardware-related issues in coordination with both local and remote teams.
Additional experience at Hewlett-Packard Enterprise as a Firmware Engineer.
Education
Bachelor of Science - Computer Science
Pacific Union College
Angwin, CA
Skills
Software Test Management
Application Testing
Technical Troubleshooting
Quality Assurance
SAS Programming
Test Plan Design
Cross-Functional Collaboration
Web Development
Software Project Management
Enterprise Architecture
Test Automation
Agile Methodologies
Technical Documentation
Problem Resolution
Solution Architecture
Linux/Unix Development
Affiliations
Camping
Motorcycle trail riding
Arduino programming
Woodworking
Electric Mtn Biking
Languages
English
Professional
References
References available upon request.
Timeline
Software Engineer
Hewlett Packard
01.2021 - 07.2025
Information Technology Consultant
HB Consulting
04.2017 - 01.2021
Software Test Engineer
Hewlett-Packard Enterprise
01.2016 - 04.2017
Software Test Engineer, VDU Test, and Verification
Global Program Manager – Commercial Card at HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARDGlobal Program Manager – Commercial Card at HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARD