Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tim Morse

Las Vegas,NV

Summary

CAREER SUMMARY:

20 years experience. Very ready to take the next step in Healthcare Leadership . Utilizing past executive experience, to lead a team of managers and staff, achieve their personal and corporate goals. Background is comprised of Healthcare management, with an emphasis on Urgent Care and Behavioral Health. Complementing these skills, are Mortgage and Sales Management, Accounting and Instructional talents.

Overview

3
3
years of professional experience

Work History

Practice Manager, II

Intermountain Healthcare
Las Vegas, NV
05.2022 - Current
  • Opened brand new Behavioral Health Clinic.
  • Trained interns and newly hired team members on office procedures and computer system.
  • Supervised team of 10 office personnel.
  • Ordered all office supplies and equipment. Kept check on inventory levels for brand new clinic in order to open.
  • Established monthly excel tracking sheets to monitor patient flow and referral activities from neighboring clinic in Intermountain system.

Center Manager

CareNow Urgent Care
Las Vegas, NV
04.2019 - 04.2022
  • Positively lead and motivated Providers, Back Office and Front Desk staff to achieve wait time goals in order improve patient satisfaction and to achieve bonus
  • Continuously provided professional, clean and safe environment for patients in Urgent Care Clinic by making sure clinic is clean and all equipment in working order
  • Accurately Implemented and coordinated all programs as requested by Senior Management, ensuring all staff are trained and understood all aspects of their jobs, in timely manner
  • Responsible for timely reporting of payroll, produce monthly staff schedules, budget hours and adjust schedules according to patient flow
  • Ordered and maintained medical supply's
  • Weekly and monthly reports for MOR/KPI's
  • Plan and give monthly staff meetings
  • Interviewed, hired and trained front and back office staff
  • Forecasted staffing needs
  • Monitored patient flow, accountable for all cash management procedures, facilitate team performance reviews, coach staff on new procedures and patients issue in real time
  • 2021 Revenue currently at 2.5 Million, budgeted for 2.2 Million MTD
  • On track for clinic to earn $5.5 - $6.0 Million

Education

Essentials of Operations Management

HCA
Las Vegas, NV
01.2021

Some College (No Degree) - LVN School of Nursing

Nevada Career Institute
Las Vegas, NV

Office Automations

Business Computer Training Institute
Everett, Wa
12.1984

Skills

  • Staff Leadership
  • Performance Monitoring and Evaluation
  • Hiring and Onboarding
  • Payroll Administration and Timekeeping

Accomplishments


  • Patient Services Rep/CareNow Urgent Care
  • October 2016-April 2019
  • Welcomed and registered patients, managed patient flow in an Urgent Care setting
  • Verified all insurance for eligibility, took copays, payments on account for self-pay patients
  • Reviewed patient paperwork for accuracy
  • Worked with back office staff and providers to manage wait times
  • Answered all incoming calls and route appropriately
  • Balanced cash daily
  • Owner-CEO/American Home Lending WA,
  • OR and HI/Aug 2000-September 2014
  • Operated multi-state, wholesale mortgage corporation
  • Directly responsible for all corporate operations, sales, HR, vendor relations and State specific statutes
  • Oversaw management and sales teams in multiple locations
  • Groomed and mentored teams to achieve sales and personal career goals for 80 to 100 employee’s
  • Accountable to Board of Directors, provided status reports on a quarterly basis
  • Met with Wholesale Lenders to establish business relationships
  • Integrity
  • Ability To Delegate
  • Strategic Planning
  • Strong Communicator
  • Emotional Intelligence
  • Passion
  • Attention to Detail
  • Lead By Example

Timeline

Practice Manager, II

Intermountain Healthcare
05.2022 - Current

Center Manager

CareNow Urgent Care
04.2019 - 04.2022

Essentials of Operations Management

HCA

Some College (No Degree) - LVN School of Nursing

Nevada Career Institute

Office Automations

Business Computer Training Institute
Tim Morse