Tim Mosher

Work History

Facilitator

Franklin Covey Co

New Lebanon, OH

07.1995 - Current

Created environment focused on meeting learning targets, developing skills and stimulating students' interests.
Led small group of students focused on Franklin Covey & 7 Habits learning.
Planned and implemented logistics for weeklong workshops and events based on best practices.
Modeled positive attitudes and choices for program participants to improve behaviors.
Coordinated programs for adult learners accessing community resources.

Black Belt Student

Tai Kwon Do

New Lebanon, OH

06.1990 - Current

Attended classes with promotion to Black Belt over 25 years.
Forms, self defense, Free Fighting

General Manager of Food Service

Burger King

Overland Park, KS

07.2022 - 01.2023

Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Supervised employees through planning, assignments and direction.
Recruited, trained and empowered employees to achieve key performance indicators.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Guided management and supervisory staff to promote smooth operations.
Built and maintained loyal, long-term customer relationships through effective account management.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Deli Clerk

Walmart

Olathe, KS

01.2022 - 07.2022

Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Sliced meats and cheeses and weighed deli items for customers.
Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Responded to customer questions regarding product availability.
Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
Organized ingredients and restocked supplies to prepare for busy periods.
Provided customers with fresh product and correct portion size to minimize shrink.
Informed customers of deli specials to increase profits.

Insurance Agent

Globe Life And Accident Insurance Company

Columbus, OH

01.2021 - 10.2021

Responded to customer inquiries and problems to promote great service.
Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
Analyzed customer needs and provided best options, upselling products and services.
Engaged customers and provided high level of service by carefully explaining details about documents.
Researched insurance plans to find good options for clients' needs.
Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
Received underwriting approvals after accurately completing applications for insurance coverage.
Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
Developed fact-finding interviews to determine need for coverage.
Prepared proposals and conducted closing interviews to increase insurance sales.
Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
Sought out new clients and developed clientele by networking to find new customers.

Owner /Operator

Mcdonalds

New Lebanon, OH

03.1969 - 10.2020

Set pricing structures according to market analytics and emerging trends.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Led startup and creation of operational procedures and workflow planning.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Developed and implemented successful sales strategies to meet business goals.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Kept records for production, inventory, income and expenses.
Determined pricing for products or services based on costs and competition.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
Interviewed, trained and supervised employees.
Resolved issues quickly through meticulous research and quick decision-making.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Mentored and trained new hires on sales techniques and customer service procedures.

Bachelor of Arts :Communication

Capital University

Columbus, OH

01.2000 - 05.2005

Graduated with 3.0 GPA

Summary

Overview

Work History

Facilitator

Black Belt Student

General Manager of Food Service

Deli Clerk

Insurance Agent

Owner /Operator

Bachelor of Arts :Communication

Education

Bachelor of Arts - Organizational Communication

Skills

Timeline

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