Customer Service Representative
Save Mart Supermarkets - N. California Division
Grass Valley, CA
04.2020 - 06.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.