Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
ProjectManager
Tim Owens
Open To Work

Tim Owens

MANAGEMENT
Burlington,NC

Work Preference

Job Search Status

Open to work

Desired Job Title

Used Vehicle DirectorFinancial Services ManagerNew Vehicle Sales Manager

Work Type

Full TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Burlington, NC, US
Open to relocation: Yes

Salary Range

66000/yr - 200000/yr

Important To Me

Work-life balanceWork from home optionFlexible work hoursCompany CultureCareer advancement

Summary

A long term position with a success driven company, where professionalism, teamwork, experience, loyalty, integrity along with superior customer service is the rule for doing business and not just part of a marketing “tag” line. The desire for opportunities to grow at a professional level within the organization.

Professional automotive manager with solid expertise in used vehicle operations, inventory management, and sales optimization. Proven ability to lead teams effectively, adapt to changing market conditions, and drive results. Strong skills in pricing strategies, customer relations, and process improvements. Reliable team player focused on achieving operational excellence and fostering collaborative environments.

Overview

1
1
Certification
34
34
years of professional experience

Work History

Owner Family Automart of NC Inc. and U-Haul
03.2018 - 05.2025
  • Responsible for purchasing all inventory, overseeing reconditioning of purchases, oversaw office staff along with mechanics, and support personnel.
  • Hired, interviewed and trained all employees of the expectation and procedures of the business. Handled accounts payable and receivable, approved and submitted weekly payroll through payroll provider.
  • Handled advertising on all platforms, digital, print, radio, and television for maximum exposure of the business. Created service specials on a weekly basis to increase service business.
  • Ordered and monitored U-Haul products to meet the needs of our U-Haul customers. Maintained outstanding customer service with the U-Haul Company and finished monthly in the Top 5 volume dealers in my market and placed regularly in the Top 50 in the United States for like sized dealers.

Owner/Operator FB Management Service
11.2011 - 01.2017
  • Responsible for all management operational decisions to include but not limited to: inventory purchasing and control, training of staff on expectations of the company, implementing customer service standards, marketing and advertising of business, ensuring all procedures and policies were being adhered to in both service, product and all accounting standards/procedures of the business to comply with all local, state and federal guidelines.
  • Maintained a 100% Customer Satisfaction Rating with rental franchise and finishing in the Top 10 Dealers in my Dealer Category.
  • Ranked within the Top 5 Dealer’s in my market with rental franchise on a consistent basis.
  • Providing relocation services to our client base including packing, loading, driving and unloading at their new home. Service covered a 100-mile radius of our offices but delivery to any location in the lower 48 states.
  • Management Company for various business interest

Used Vehicle Director

Sylacauga Honda/Nissan
11.2014 - 02.2015
  • Worked directly with sales team and customers to close deals.
  • Recruited, trained and created incentives for the salespeople.
  • Maintain inventory balance in the 2 dealerships (approx. $1M). Reviewed trade in values. Wholesale old age inventory and purchase inventory outside the dealership.
  • Assisted in advertising used vehicles online, print and other media sources.

Financial Services Manager

Crown BMW/Asbury Auto Group
05.2010 - 06.2011
  • Set and maintained programs that ensured 100% turnover to the F&I department.
  • Provided customers with a thorough explanation of aftermarket products and extended warranties.
  • Converted cash clients to finance.
  • Established and maintained good working relationships with several finance sources, including the manufacturer.
  • Processed finance and lease deals accurately and fairly through financial sources to secure approval.
  • Completed necessary paperwork for vehicle sales and leases in a timely and efficient manner.
  • Checked all paperwork for correct title, lien information, taxes, etc. before forwarding to the accounting office.
  • Provided customers with complete explanation of manufacturer and dealership service procedures and policies.
  • Continually sought new lending institutions to secure competitive interest rates and finance programs for our clients.
  • Worked closely with sales managers to secure a reasonable profit from every sale in addition to establishing sales department goals & objectives and ensuring that they were achieved.
  • Worked closely with service to upgrade warranty and maintenance plans with existing clients.
  • Took client turns on the sales floor as needed.
  • Trained Client/Product Advisors in F&I Products.

Real Estate Sales Associate

Total Real Estate
03.2005 - 05.2010
  • Residential, Commercial Real Estate & Property Management office.

Owner/Broker

Central Florida Mortgage
05.2002 - 05.2010

Used Car Director (contract position)

Lima Lincoln-Mercury-Mazda
01.2002 - 04.2002
  • Was brought in to liquidate and adjust used car inventory for Dealer Development buy out.
  • Wholesaled overaged units and using the “bruised method” of adjustment to minimize loss to selling dealer.
  • Appraised all vehicles coming in on trade and with owner reappraised and adjusted current inventory. Replenished inventory as needed through auctions at or below current market value.
  • Assisted management team in structuring deals for maximum profits and took turns with customers when needed.
  • Held training classes with the staff on structuring deals for maximum profits and worked with the sales team on presenting and negotiating deals to customers.
  • Assisted Dealer and Management team with advertising on both new and used vehicles.

Owner/Operator

Automart of Wilmington & U-Haul Rental Franchise
12.1995 - 01.2002
  • Responsible for all management operational decisions to include but not limited to; inventory purchasing & control, training of staff on expectations of the company, implementing customer service standards, marketing and advertising of business, ensuring all procedures and policies were being adhered to in both service, product and all accounting standards/procedures of the business to comply with all local, state and federal guidelines.
  • Supervised 11 employees that included 2 office staff, 1 lot porter, 1 rental specialist, 1 sales manager and 6 sales personnel.
  • Maintained inventory levels to ensure that no vehicle surpassed the 90 days in stock time guideline while operating with an inventory budget of $1M. Average number of units in stock was 115 while retailing over 65 units each month.

Finance Director

Stevenson Honda-Acura
03.1991 - 11.1995
  • Supervised 2 Finance Managers/Closers to ensure maximum income for the dealership and department was being generated.
  • I was responsible for the structuring of deals (sub-prime and retail) for submission to lenders for approval.
  • Worked closely with office manager to ensure contracts in transit were funded promptly.
  • Worked with General Manager and both New & Used Vehicle Managers on the various marketing programs and promotions our store sponsored.
  • I assisted the Sales Managers in the planning of individual goals and objectives to ensure that the store operated at the most profitable level obtainable.

Education

Management Certificate

Bluegrass Community College
Louisville, KY

Accounting Courses

Guilford Technical Community College
Jamestown, NC

Business Administration

Fayetteville Community College
Fayetteville, NC

Skills

  • Sales operations
  • Sales presentations
  • Product knowledge
  • CRM platforms
  • Sales training

Accomplishments

  • Supervised team of 15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved #1 volume & sales volume within my Marketing & Dealer size for U-Haul through effectively helping with great customer satisfaction scores and understanding customer needs.

Affiliations

  • West Volusia Association of Realtors, Legislative Committee Member, Finance Committee and Public Relations Committee
  • Co-Chairman 2007 Leadership Class, West Volusia Association of Realtors
  • West Volusia Association of Realtors
  • Board of Governors, DeBary Golf and Country Club
  • Board of Directors, Mid Florida Regional Multiple Listing Service

Certification

  • North Carolina Real Estate Broker’s License
  • David Lewis four-day Finance & Insurance Training Class, Melbourne, FL
  • Tim Deese “Progressive Basics” Used Vehicle Mgmt. Class, Jacksonville, FL
  • Florida Real Estate Sales Associate License
  • James Ziegler Management Training Class for Desk Managers & Finance Directors in Charlotte, NC
  • NC Notary since 1986 to Present

Languages

English
Native or Bilingual

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Historical Exploration
  • Train Travel
  • Road Trips
  • Offering time and support to shelters for the homeless, women, and animals

Timeline

Owner Family Automart of NC Inc. and U-Haul
03.2018 - 05.2025

Used Vehicle Director

Sylacauga Honda/Nissan
11.2014 - 02.2015

Owner/Operator FB Management Service
11.2011 - 01.2017

Financial Services Manager

Crown BMW/Asbury Auto Group
05.2010 - 06.2011

Real Estate Sales Associate

Total Real Estate
03.2005 - 05.2010

Owner/Broker

Central Florida Mortgage
05.2002 - 05.2010

Used Car Director (contract position)

Lima Lincoln-Mercury-Mazda
01.2002 - 04.2002

Owner/Operator

Automart of Wilmington & U-Haul Rental Franchise
12.1995 - 01.2002

Finance Director

Stevenson Honda-Acura
03.1991 - 11.1995

Business Administration

Fayetteville Community College

Accounting Courses

Guilford Technical Community College

Management Certificate

Bluegrass Community College

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