Tim Pang
San Jose,CA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Levis Stadium
San Clara, CA
07.2021 - Current
- Greeting guests: Welcoming guest and making a positive first impression
- Checking tickets and assisting guesses to find their seats club areas, suites, and other premium areas
- Assisting guests with limited mobility, providing mobility escorts
- Providing information: restrooms, team store, bars,restaurants, first aid, lost and found
- Resolving issues: Guest complaints and concerns working with security and managers
- Maintaining safety: Ensuring that guest exit the venue safely and assisting with emergency situations
Education
High School Diploma -
Independence High School
San Jose, CA06-2002
Skills
- Property Security
- Report Preparation
- Guest Relations
- Event Planning
- Data Entry
- Customer Service
Timeline
Guest Service Representative
Levis Stadium
07.2021 - Current
High School Diploma -
Independence High School
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