Tim Pearce
Elm City,NC
Summary
Dynamic small business owner with extensive experience in managing operations at Pearce Painting and Repair. Proven track record in enhancing customer satisfaction and building lasting relationships. Skilled in plumbing and home repairs, I effectively led a high-performing team, achieving financial growth through strategic planning and exceptional service delivery.
Knowledgeable with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Knowledgeable [Desired Position] with proven track record of successfully managing and growing business. Leveraged strategic planning and operational expertise to enhance productivity and drive profitability. Demonstrated ability to lead cross-functional teams and implement innovative solutions.
Overview
31
31
years of professional experience
Work History
Owner
Pearce Painting and Repair
02.1995 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Interacted well with customers to build connections and nurture relationships.
- Im experienced in painting and flooring, plumbing, electrical, floor joist, footings, building piers, roofing, windows and doors, vinyl siding.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Education
GED -
Southwest Edgecombe
Pinetops, NCSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication with clientele
- Home repairs
- Home remodels
- Plumbing
- Electrical
- Building
- Painting
- Management skills
- Phone Etiquette
- Carpet and Vinyl
- Running my own crew with 5 work vehicles
- Payroll
Timeline
Owner
Pearce Painting and Repair
02.1995 - Current
GED -
Southwest Edgecombe
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