Tim Postma
Hudsonville,MI
Summary
Professional experience in management and supervision of field projects from quote to completion. Possessing skills to develop, build, strengthen and maintain client relationships. Excellent communications skills. Technical aptitude and creative background. Professional craftsmanship in execution and personal commitment to high standards of ethics and integrity.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner
Kingstree Flooring Company Inc.
Hudsonville, MI
08.2001 - 08.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- On-site supervision and execution of profect valued in excess of 250K
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Site Manager
Castle Hardwood Floors
Hudsonville, MI
03.1997 - 07.2001
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Managed subcontractors, ensuring quality workmanship and adherence to project timelines and specifications.
Education
Certificate - Copywriting
American Writers And Artist
Fort Lauderdale, FL2012
Certificate - Screen Writing
Compass Film Academy
Grand Rapids, MI2007
Bachelor of Arts - English
Grand Valley State University
Allendale, MI12.1995
Skills
- Twenty three years in field sales selling and delivering premium quality custom wood flooring projects as a licensed contractor
- Opening and maintaining new accounts with service and repeat sales for high end discerning clientele
- Directly responsible for field training of install/sand & finish employees including instruction, follow-up and evaluation
- Responsible for new product design, development and technical application of wood products and determining and executing aesthetic and technical boundaries focused on detail and craftsmanship
- Proven ability to work with a wide range of personalities
Certification
State of Michigan Builders License - current
- International Finishing Course, Charlotte, N.C
- Rubio Monocoat Finishing Course, Austin, TX
- American Sanders Finishing School, Charlotte, N.C
- NWFA Installation School, Chicago IL
- State of Michigan Real Estate License
Timeline
Owner
Kingstree Flooring Company Inc.
08.2001 - 08.2024
Site Manager
Castle Hardwood Floors
03.1997 - 07.2001
Certificate - Copywriting
American Writers And Artist
Certificate - Screen Writing
Compass Film Academy
Bachelor of Arts - English
Grand Valley State University
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