Professional trainer with strong background in developing and delivering effective training programs. Skilled in instructional design, curriculum development, and performance assessment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and fostering positive learning environment.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Construction Trainer
JDEC
05.2024 - Current
Provided one-on-one skills mentoring to help individuals reach their full potential within the organization
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement
Enhanced trainee engagement through interactive workshops and hands-on activities
Implemented HBI/PACT Construction Curriculum, ensuring knowledge retention and skill development
Facilitated team-building exercises to foster collaboration between students and staff
Retail Sales Outfitter
Bass Pro Shops Outdoor World/Tracker Boat Center
12.2021 - Current
Ensures a pleasant and productive shopping experience for all customers
Processed customer transactions efficiently while ensuring accuracy and adhering to company policies
Increased customer satisfaction by providing personalized product recommendations and tailored shopping experiences.
Utilized effective communication skills to clearly articulate product features and benefits to prospective buyers.
Demonstrated strong product knowledge across various departments to effectively address customer inquiries and needs.
Promoted multiple sale events throughout the year by engaging customers with promotional materials and highlighting key products during interactions.
Collaborated with fellow sales outfitters to achieve daily sales goals and optimize store performance.
Helped customers complete purchases, locate items, and join reward programs.
Director of Workforce Training
4:13 Strong (formerly Y-Build)
05.2004 - 11.2023
Responsible for development and implementation of workforce training curriculum (NCCER Core-National Center for Construction, Education and Research), hands on skills and construction site visits with various employers
Recruitment, retention and relationship development of over 50 contractors and companies for the career and training network
Creation and implementation of team building skills and activities for participants and staff
Scheduled interviews, planned and implemented quarterly Career Fairs on site, follow-up with employers and job retention
Leveraged professional networks and industry knowledge to strengthen client relationships.
Management of federally funded YouthBuild Program grant from 2009-2011
Responsible for program development, training youth and staff, tracking and reporting outcomes to US Department of Labor (Quarterly)
Monitoring success of alumni
Assist with the research, writing and submittal of multiple grants
Web Design, Newsletter Development and Special Event Planning
Career and Life Skills Coaching for successful career development
Administrative duties as needed
Case Manager
YWCA of Nashville and Middle Tennessee
05.2003 - 05.2004
Managed 25-30 youth age 17-24
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
Career counseling, portfolio development, mentoring, job networking
Tracked progress of participants related to career goals
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
Director
Boys and Girls Club of Middle Tennessee
01.2000 - 01.2003
Director of Summer Day Camp - Planned and directed camp activities, field trips, hired and managed staff
Director of Technology – Trained youth and staff in Microsoft Office products using national technology curriculum (Skill Tech) for Boys & Girls Clubs at numerous sites
Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Assisted with minor PC troubleshooting, network and wireless management
Program Coordinator
Juvenile Court of Metropolitan Nashville and Davidson County
01.1995 - 01.1999
Administered OJJDP grant for truancy/delinquency prevention and intervention program of school age youth in Vine Hill Community
Responsible for budget management, program development, hiring staff, training and supervision, social service networking/collaboration, youth empowerment and community activities
Established strategic partnerships with external organizations, expanding program reach and impact.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
Education
BA - Religion
Trevecca Nazarene University
01.1988
Skills
Program development/implementation
Grant procurement and management
Career counseling
Case management
Staff management
Workforce development training
Retail sales and service
Microsoft Office
Customer engagement
Certification
YMCA Senior Program Director
NCCER Accredited Trainer – Core Curriculum
OSHA 10 Construction Authorized Trainer, 01/01/16-Present
HBI/Pact Accredited Trainer
Timeline
Construction Trainer
JDEC
05.2024 - Current
Retail Sales Outfitter
Bass Pro Shops Outdoor World/Tracker Boat Center
12.2021 - Current
Director of Workforce Training
4:13 Strong (formerly Y-Build)
05.2004 - 11.2023
Case Manager
YWCA of Nashville and Middle Tennessee
05.2003 - 05.2004
Director
Boys and Girls Club of Middle Tennessee
01.2000 - 01.2003
Program Coordinator
Juvenile Court of Metropolitan Nashville and Davidson County