Tim Reid
Peoria,AZ
Summary
Highly motivated professional with entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business knowledge and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
18
18
years of professional experience
Work History
Owner
OnPoint Window Cleaning
Peoria, AZ
05.2023 - Current
- Created marketing campaigns to attract new customers.
- Developed strategic plans to increase profitability and efficiency.
- Managed daily operations of business, including hiring and training staff.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created and maintained efficient filing systems for schedules and other related documents.
Meat Market Manager
Albertsons LLC
Scottsdale, AZ
05.2008 - 05.2023
- Developed and managed meat market's inventory of fresh, frozen, cured, and processed meats.
- Supervised team of butchers in order to ensure quality control standards were met.
- Created weekly sales reports and analyzed trends in customer purchasing habits.
- Conducted regular staff meetings to discuss performance goals and objectives.
- Implemented training program for new employees on the proper handling and storage of meat products.
- Monitored customer complaints regarding product quality or service issues.
- Resolved customer inquiries promptly and efficiently in order to maintain positive relationships with clients.
- Created and maintained employee schedules to ensure adequate staffing levels.
- Reviewed financial statements on a monthly basis to ensure profitability targets were being met.
- Coordinated promotional campaigns with marketing department to increase sales volume.
- Recruited qualified personnel as needed when positions became available.
- Ensured that all relevant health codes were followed at all times by employees.
- Monitored inventory usage, placed supply orders and oversaw stocking of new goods.
- Established loyalty, executing flawless customer engagement to drive client retention.
- Used empathy and persuasive negotiation skills to deliver positive customer experience.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Analyzed business performance data and forecasted business results for upper management.
Online Sales Representative
Automation Parts Warehouse
Phoenix, AZ
07.2006 - 06.2008
- Assisted customers in selecting products based on their needs and preferences.
- Provided product information to potential customers via phone, email, and online chat.
- Maintained up-to-date knowledge of product features and benefits.
- Performed data entry into company database systems accurately and quickly.
- Managed inventory levels by forecasting demand and placing orders accordingly.
- Tracked shipments from vendors to ensure timely delivery of goods.
- Followed up with customers after purchase to ensure satisfaction.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
Education
High School Diploma -
Westview High School
Avondale, AZ05-2001
Skills
- Top Notch Client Engagement
- Planning and Execution
- Invoice and Payment Processing
- Operations Management
- Schedule Management
- Labor Management
- Meet and Exceed Projections
- Inventory Control
- Team Building
- Business Development
Timeline
Owner
OnPoint Window Cleaning
05.2023 - Current
Meat Market Manager
Albertsons LLC
05.2008 - 05.2023
Online Sales Representative
Automation Parts Warehouse
07.2006 - 06.2008
High School Diploma -
Westview High School
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