Tim Richey
McLean,Virginia
Summary
Strategic COO known for unparalleled productivity and efficiency in task completion. Specialize in operational optimization, financial oversight, and strategic planning, ensuring seamless integration of processes and goals. Excel in leadership, communication, and problem-solving, leveraging these soft skills to drive team performance and organizational success.
Overview
31
31
years of professional experience
Work History
COO/Head Of Operations & Finance
PingLend, Inc.
McLean, VA / San Francisco, CA / Remote, USA
05.2022 - 09.2024
- Negotiated the company's credit card bank sponsorship agreement, addressing intricate factors such as pricing structures, collateral requirements, financial covenants, debt facility terms, and operational protocols
- Led the design, development, and rollout of a comprehensive credit card operations platform, including network integration (Mastercard), payment processing (12C), account onboarding, customer management, offshore customer support services, and fraud and risk management
- Oversaw all facets of credit card operations post-launch, from application processing and daily customer management to credit card processing, daily settlements, network operations, delinquency management, collections, and post-charge-off asset recovery
- Managed daily and month-end financial and accounting operations, ensuring compliance with Mastercard network settlements, debt facility requirements, financial reporting, sponsor bank covenants, and cash flow forecasting
- Developed and executed credit risk management strategies, establishing credit and lending policies for applicant evaluations and credit line increases, and maintained loss loan modeling and provisioning under CECL guidelines
- Created robust fraud detection and prevention frameworks for both new applicants and existing cardholders
Independent Consultant
Self-employed
05.2019 - 05.2022
- Engaged with financial institutions and boutique private equity firms on multiple initiatives
- Launching new credit card programs
- Bank sponsorship collaborations with FinTechs
- Conducting due diligence on specific businesses and financial institutions for potential acquisition and investment opportunities
COO/Head of Operations
FS Card, Inc
Washington D.C., USA
01.2016 - 03.2019
- Launched and managed credit card servicing for over 125,000 cardholders, $50M receivables in 2 years
- Raised $40M in equity/debt for portfolio growth through investor presentations and financial analytics
- Developed AI chatbot reducing call volumes by 30%, adopted by 50% of cardholders
- Implemented controls framework ensuring regulatory compliance and risk management
- Managed vendor relations, overseeing contracts and performance
- Directed IT teams for software, database infrastructure, ensuring PCI, SOC II compliance
SVP and Managing Director - Mortgage Banking Control Officer and Third Party Oversight
JPMorgan Chase
Washington D.C. Metro Area, USA
06.2011 - 08.2015
- Company Overview: Washington D.C
- Metro
- Created and led a vendor oversight program covering contract enforcement, regulatory compliance, performance monitoring, audits, quality control, and IT/cybersecurity management, ensuring thorough review, risk mitigation, and alignment with industry standards
- Managed $15M budget and staff of 180+ professionals throughout vendor lifecycle, from initiation through disengagement
- Maintained direct/frequent communications with federal, OCC and CFBD regulators
- Oversaw 2,000+ vendor engagements ($7.5B+ annual spend) across all Consumer and Community Banking (CCB) divisions
- Redesigned CCB's vendor management program to meet requirements of JPMC's enhanced requirements, consent orders and regulatory changes (e.g
- 2013 OCC/CFB Standards Bulletin, Resolution and Recovery)
- Designed and implemented MIS system to monitor vendor portfolio performance (scorecards, issue management, vendor health reporting, relevant news) and ensure compliance with corporate policies
- Redeveloped CCB's vendor audit program to enhance regulatory- and controls-oversight and implemented comprehensive auditor training program to ensure consistent execution across 500+ audits conducted annually
- Collaborated closely with senior management, operations managers, legal, risk, compliance, and audit teams to design, implement, and ensure the effectiveness of the company’s control and risk management frameworks
- In response to significant deficiencies in the $1.2T mortgage servicing portfolio, revamped the controls program within the Mortgage Banking Servicing and Borrower Assistance divisions to enhance operational and regulatory performance
- Worked with Mortgage Servicing management to transform processes and controls, addressing numerous issues—such as non-compliance with investor mortgage servicing standards—identified during regulatory exams, internal audits, compliance reviews, and evaluations of control design and effectiveness
- Washington D.C
- Metro
Financial Advisor
Cerberus Operations and Advisory Company
06.2007 - 01.2009
- Private equity firm focused on providing financial and operational resources to transform undervalued companies
- Advised ResCap's COO, CFO, and CAO/Controller, leading various projects focused on improving the company's financial and operational performance
- Acted as the Finance/Accounting lead on the Business Development team, successfully facilitating the sale of GMAC Home Services, a $180 million relocation, mortgage, and real estate company
- Recognized a gap in product-level profitability analytics and developed a mortgage pricing management tool to deliver accurate and timely data for business unit and product-level analytics and auditing
- Revamped the Capital Markets daily cash forecasting and reporting processes, honing in on specific operational cash drivers to enhance the accuracy and transparency of the company's liquidity position
- Collaborated with management to establish new cash management procedures for the Repurchase Operations group (handling $500 million in repurchases annually) and implemented reporting enhancements to identify and rectify recurring operational errors
- Provided targeted recommendations to the divisional controller to improve the company's accounting and closing procedures, successfully reducing the monthly close cycle to three days
Director of Sarbanes-Oxley - Program Management
Fannie Mae
01.2005 - 12.2007
- Implemented a new and cost effective risk based methodology across the company's financial reporting processes to evaluate the design and operating effectiveness of the company's financial controls framework
- Director of Internal Controls
- An integral part of the company's management team that completed an exhaustive review of company's 2004, 2005 and 2006 financial reporting processes
- Managed the overall corporate strategy of complying with the Sarbanes-Oxley Act including the development of policies, guidelines and procedures to ensure consistent execution across the company's organizations
- Developed an automated system to manage the company's 302 and 404 assertion sub-certification process which enabled Sr
- Management to review any controls issues identified within their organizations
Small Business Development Volunteer
United Statement Peace Corps
06.1993 - 09.1995
- Company Overview: Honduras
- Consulted with 50 small businesses, local banks and the municipal government on projects ranging from budgeting, cost analysis, financial analysis, labor negotiations, marketing, and operations analysis and product development
- Honduras
Education
MIM - International Finance
Thunderbird School of Global Management
Glendale, AZ08.1999
MBA - Operations Management
Willamette University MBA
Salem, OR12.1992
Bachelor of Science -
Pitzer College
Claremont, CA12.1990
Skills
- Operations Management
- Financial Planning and Analysis
- Risk Management
- Data-driven decision-making
- Strategic Planning
- Strategic Partnerships
Websites
Volunteer Experience
United Statement Peace Corps - Honduras, Small Business Development Volunteer, 06/01/93, 09/01/95, Consulted with 50 small businesses, local banks and the municipal government on projects ranging from budgeting, cost analysis, financial analysis, labor negotiations, marketing, and operations analysis and product development.
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
COO/Head Of Operations & Finance
PingLend, Inc.
05.2022 - 09.2024
Independent Consultant
Self-employed
05.2019 - 05.2022
COO/Head of Operations
FS Card, Inc
01.2016 - 03.2019
SVP and Managing Director - Mortgage Banking Control Officer and Third Party Oversight
JPMorgan Chase
06.2011 - 08.2015
Financial Advisor
Cerberus Operations and Advisory Company
06.2007 - 01.2009
Director of Sarbanes-Oxley - Program Management
Fannie Mae
01.2005 - 12.2007
Small Business Development Volunteer
United Statement Peace Corps
06.1993 - 09.1995
MIM - International Finance
Thunderbird School of Global Management
MBA - Operations Management
Willamette University MBA
Bachelor of Science -
Pitzer College