Tim Riley
Hurst,TX
Summary
Experienced team player with a diverse background in various environments. Thrives in independent work settings, consistently exceeding expectations. Demonstrates quick learning ability and possesses strong computer skills. Dedicated Realtor with advanced capabilities in property marketing, sales, and management. Effectively represents both buyers and sellers in successful transfer of high-valued properties. Keen understanding of customer relations and legal requirements, well-equipped to deliver exceptional service.
Overview
22
22
years of professional experience
Work History
Realtor
Griffin Realty Group
01.2017 - Current
- Assist customers in purchase of new home and/or selling of current home
- Write up all sales and purchase contracts and listing agreements using TREC forms
- Assist customers in negotiations and all closings
- Managed open houses and home tours
- Marketing of all new customer listings in MLS and all on-line publications
- Negotiated on behalf of customers to achieve best possible outcome
Service Manager
Marathon Coach
05.2022 - 01.2024
- Complete day to day operations of the Service department to include sales staff
- Manage hiring, payroll and all necessary aspects of the sales and service operation
- Manage 20 plus employees to maintain and service Marathons high end luxury coaches
- Meet and greet high-profile customers, from NASCAR drivers to entertainers as well as past and present company owners and executives
- Maintain a high standard of daily operations to meet the needs of the customer
- Manage all P&L and set up P&L goals for yearly sales and service growth
- Managed all sales of service work needed as well as assisting in complete remodeling of coach s
- Was in charge of all invoicing as well as day to day write up of service work
Technician Shop Manager
Manheim Auctions
06.2016 - 12.2020
- Manage day to day operations of recon department that consisted of 11 Technicians as well as 8 support staff
- Oversee inspections and repairs of over 350 cars per week
- Perform write up of all technicians estimates to include all parts pricing and labor times are correct
- Perform second checks on vehicle set up for vend out to ensure repairs are needed
- Train all CI and PSI technicians on all the latest diagnosis procedures and practices to ensure best possible diagnosis on all vehicles
- Assist arbitrations in all issues in relation to missed or missed diagnosed vehicles to ensure best possible resolution to arbitration case that relate to the auto shop
Service Manager
Fort Worth Audi
02.2014 - 06.2016
- Manage day to day operations of the service department with technicians, porters, 3 cashiers as well as 1 warranty Booker
- Meet GM'S profit and margin numbers on a daily, weekly and monthly basis
- Hold weekly service meetings to ensure CSI goals are met as well as shop flow is at maximum capability
- Meet and greet public and write vehicle concerns/service needs
- Call extended warranty companies and received authorization for covered repairs
- Maintained a high level of customer satisfaction and consistent RO average
- Maintained consistently high gross profit on each repair order
Service Advisor
BMW Arlington/Moritz BMW
09.2012 - 02.2014
- Meet and greet public and write vehicle concerns/service needs
- Follow progress of vehicle through shop and inform customers of any additional service needed
- Call extended warranty companies and received authorization for covered repairs
- Maintained a high level of customer satisfaction and consistent RO average
- Maintained consistently high gross profit on each repair order
- Wrote up an average of 25-30 vehicles per day
Owner/Freight Brokerage
Express Expeditors
05.2003 - 09.2012
- Complete brokerage operations business including solicited and set up new brokerage accounts
- Set up list of carriers and maintain good working relationship with drivers
- Continually negotiate with carriers to maintain best rates available to increase margins for loads
- Continue to solicit owner operators to continue to grow carrier base and build on relationships
- Continually monitor lanes for best cost-effective ways to move each load
- Took start up business to well over $650,000 per year in revenue, and was able to sale for a large profit
Education
Bachelor of Science - Business Management
Southwestern Baptist Theological Seminary
Fort Worth, TXReal Estate
Kaplan School of Real Estate
Arlington, TX06-2017
Skills
- Rynolds/Rynolds automotive service writing software
- Experienced with ADP Automotive Service Management Tools
- Proficient in QuickBooks
- Corporate Sales Strategies
- Client Relationship Management
- Real Estate Marketing
- Licensed Real Estate Agent
- Skilled Negotiator
- MLS Professional
- Effective Sales Negotiation
- Strategic Business Development
- Team Leadership
- Buyer representation
- Professional Networking
Timeline
Service Manager
Marathon Coach
05.2022 - 01.2024
Realtor
Griffin Realty Group
01.2017 - Current
Technician Shop Manager
Manheim Auctions
06.2016 - 12.2020
Service Manager
Fort Worth Audi
02.2014 - 06.2016
Service Advisor
BMW Arlington/Moritz BMW
09.2012 - 02.2014
Owner/Freight Brokerage
Express Expeditors
05.2003 - 09.2012
Bachelor of Science - Business Management
Southwestern Baptist Theological Seminary
Real Estate
Kaplan School of Real Estate
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