Summary
Overview
Work History
Education
Skills
Timeline

Tim Robertson

Gray Court,SC

Summary

Cheerful cook with ten years of experience taking customer orders and preparing various food. Well-rounded with skills in answering customers' questions, recording order information in POS system and cooking steaks and many other menu items. Attentive to customer requests to complete orders correctly.

Overview

21
21
years of professional experience

Work History

Prep Cook

Applebee's
Simpsonville, SC
01.2016 - Current
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Executed proper techniques when preparing menu item ingredients.
  • Assisted with training and development of new talent.
  • Prepped vegetables and other ingredients by washing, chopping, slicing, and dicing.

Dishwasher

Yardhouse
Greenville, SC
06.2016 - 10.2020
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Maintained and repaired dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Sprayed all racked items with hot water to loosen and remove food residue.

Call Center Representative

Dialamerica Marketing Inc.
Greenville, SC
10.2016 - 12.2016
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.

Industrial Housekeeping

IH Services Inc.
Greenville, WI
07.2013 - 10.2016
  • Handled all delegated tasks, including floor cleaning and trash pickup.
  • Earned reputation for good attendance and hard work.
  • Delivered bathroom toiletries to customer locations.

Cook

Ryan's Family Steakhouse
Simpsonville, South Carolina
07.2003 - 05.2008
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Grilled and deep fried various foods, including steaks, chicken and fries.
  • Operated all kitchen equipment safely to avoid injuries.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.
  • Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.

Education

Associate of Applied Science - Information Technology

ITT Technical Institute - Indianapolis, Greenville, SC
06.2015

Some College (No Degree) - Cyber Security

ECPI University, Virginia Beach, VA

Skills

  • Cutting and slicing techniques
  • Recipe preparation
  • Foodservice sanitation
  • Dish preparation
  • Food preparation
  • Cleaning and organization
  • Punctual and honest
  • Cleaning and sanitization

Timeline

Call Center Representative - Dialamerica Marketing Inc.
10.2016 - 12.2016
Dishwasher - Yardhouse
06.2016 - 10.2020
Prep Cook - Applebee's
01.2016 - Current
Industrial Housekeeping - IH Services Inc.
07.2013 - 10.2016
Cook - Ryan's Family Steakhouse
07.2003 - 05.2008
ITT Technical Institute - Indianapolis - Associate of Applied Science, Information Technology
ECPI University - Some College (No Degree), Cyber Security

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Tim Robertson