- Music Production
- Photography
- Videography
- Creative Writing
- Sports / Fitness
TIM RODRIGUEZ
Reedley,CA
Summary
Dynamic, results-oriented professional with a strong track record in managing client support services and optimizing company processes. Expertise in problem-solving, effective communication, and precise writing, complemented by a talent for prioritizing critical tasks to enhance operational efficiency. Proven ability to deliver results with a positive and proactive attitude.
Overview
12
12
years of professional experience
Work History
Senior Support Coordinator
Output Inc.
10.2019 - 08.2025
- Managed accounts and issues for hundreds of customers per week.
- Maintained comprehensive databases for efficient information retrieval and process improvement.
- Assisted clients in navigating service options with tailored attention and solutions.
- Handled confidential Data Privacy processing matters.
- Assisted QA department with product testing and releases.
Company Secretary
Chandler Construction & Sons Inc.
03.2019 - 10.2019
- Correspond with clients daily in person and over the phone
- Handle scheduling, payroll, time-cards, and inventory
- Manage and maintain organization of company office
- Advise new employees on policies and procedures
Academic Interventionist
Kings Canyon Unified School District
10.2017 - 03.2019
- Worked one-on-one with individuals with learning disabilities
- Prepared math and reading lessons for multiple grade levels
- Inspired comprehension, achievement and confidence
- Developed genuine relationships with at-risk students
Substitute Teacher
Kings Canyon Unified School District
01.2017 - 09.2017
- Demonstrated the ability to teach classrooms of 30 + students
- Practiced classroom management skills to maintain order
- Displayed patience and good judgement in resolving conflicts
- Exercised effective communication to keep students on task
Congressional Intern
U.S. House Of Representatives
06.2015 - 08.2015
- Served under Congresswoman Nydia Velázquez
- Researched issues and drafted questions for hearings
- Assisted in preparation of events, conferences, and hearings
- Answered daily calls from constituents and officials
Administrative Office Assistant
Flora Rose House
10.2014 - 04.2016
- Assisted with general administrative office functions
- Promptly responded and handled complaints and inquiries
- Processed hundreds of pieces of mail/packages per week
- Worked extensively with Microsoft programs
Summer Administrative/Finance Intern
City Of Reedley
06.2013 - 08.2014
- Revised the City's 100+ page policy and procedures manual
- Organized weekly policy and procedure meetings
- Researched state and federal laws to ensure code compliance
- Generated staff reports and policies for City Council approval
Education
Bachelor of Arts -
Cornell University
Ithaca, NY05.2016
Reedley High School
Reedley, CA06.2012
Skills
- Customer/Client Relations
- Client Data Management Solutions
- Policy and Procedure Modification
- Problem Solving
- Writing & Research
- Planning & Coordination
- Organization & Multitasking
- Academic Intervention/Teaching
Talent Management for AIESEC
Cornell University, August 2013 to April 2016
- Worked in teams to provide global internship experiences
- Conducted interviews and organized recruitment processes
- Coordinated social events and awareness activities
Interests
Timeline
Senior Support Coordinator
Output Inc.
10.2019 - 08.2025
Company Secretary
Chandler Construction & Sons Inc.
03.2019 - 10.2019
Academic Interventionist
Kings Canyon Unified School District
10.2017 - 03.2019
Substitute Teacher
Kings Canyon Unified School District
01.2017 - 09.2017
Congressional Intern
U.S. House Of Representatives
06.2015 - 08.2015
Administrative Office Assistant
Flora Rose House
10.2014 - 04.2016
Summer Administrative/Finance Intern
City Of Reedley
06.2013 - 08.2014
Bachelor of Arts -
Cornell University
Reedley High School