Operations leader with a proven track record at SpartanNash, excelling in project management and quality assurance. Skilled in relationship building, I enhanced team performance and streamlined processes, achieving significant efficiency improvements. Adept at coordinating complex projects while fostering a collaborative environment, I prioritize safety and compliance to drive successful outcomes.
Overview
17
17
years of professional experience
Work History
Warehouse Superintendant
SpartanNash Indianapolis DC
05.2015 - 05.2025
Assisted in maintaining safe and compliant Facility site operations.
Supported project planning by coordinating schedules and resources effectively.
Utilize productivity, accuracy reports for tracking progress and timelines for our Receiving, Repack and Shipping Departments.
Collaborated with teams to ensure adherence to safety, food safety protocols and regulations.
Contributed to quality control efforts by performing inspections on work completed.
Participated in daily briefings to communicate tasks and expectations clearly.
Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
Established successful procedures for day-to-day operations and long-term planning.
Operations Supervisor
SpartanNash Indianapolis DC
09.2012 - 05.2015
Oversaw daily operations to ensure optimal workflow and productivity across teams.
Improved process efficiency by implementing best practices and standard operating procedures.
Mentored team members, fostering skill development and enhancing overall performance.
Collaborated with management to develop strategic plans that aligned with organizational goals.
Trained staff on safety protocols, ensuring compliance with industry regulations and standards.
STC Manager
ABX Air Inc.
12.2007 - 06.2012
Led operational teams to enhance package delivery efficiency and reduce transit times.
Developed training programs for new employees, improving onboarding processes and team integration.
Implemented process improvements that streamlined workflow and reduced operational delays.
Coordinated logistics operations, optimizing routing and scheduling to maximize resource utilization.
Managed budget allocations for operational projects, ensuring alignment with organizational goals and objectives.
Oversaw compliance with safety regulations, ensuring adherence to industry standards and protocols.
Managed and motivated employees to be productive and engaged in work.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Education
High School Diploma -
Southport High School
Indianapolis, IN
Skills
Relationship building and management
Project coordination
Project management
Quality assurance
Accomplishments
Supervised team as high of 8 Supervisors and 120 Hourly Associates.
Collaborated with team of 4 Associates in the development of of our Hungry Root Operation when the Company was hired to fulfill their online orders and shipping out on a daily timeline..
Used Microsoft Excel to develop daily, weekly, monthly tracking of results of Associates to show them their productivity rates, accuracy rates and to go over and to look for areas to improve our services to our Customer.
Able to meet yearly goals set by our Corporate team to be year in and year out ranked in Top 5 of Distribution Centers (18) and be in line for a bonus of 90% of our Salary.
Interests
Love visiting my Grandkids and going to their activities
Enjoy time with my 2 dogs (Boxer, Great Dane)
Playing Golf when I can in and around Central Indiana and take the occasional golf trips
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