Tim Ruschel
Washington,PA
Summary
Dynamic hospitality manager with extensive experience in full-service hotels and a proven track record at Lone Pine Country Club. Renowned for exceptional customer service and fostering teamwork, I excel in creating memorable guest experiences while maintaining operational excellence. Committed to professionalism and a fun positive atmosphere, I ensure every interaction leaves a lasting impression.
Overview
43
43
years of professional experience
Work History
Golf Course Attendant
Lone Pine Country Club
Washington, PA
08.2023 - 11.2024
- Accurately recorded customer information and payments into computer system.
- Built relationships with members and guests and created welcoming environment that promoted future visits.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Ensured carts were clean and presentable.
- Staged and put away golf carts based on forecasted business and instructions from management team.
- Assisted in setting up for golf tournaments and special events.
- Maintained cleanliness and operational readiness of golf carts, insured inside and outside cleanliness.
- Collected balls and baskets on driving range with picker.
- Maintained the appearance of the shop by arranging merchandise in an organized manner.
- Scheduled tee times for customers over the phone or in person.
Hospitality Manager
Various
Various, PA, OH, VA
08.1981 - 03.2023
- I have worked in the hospitality industry since graduating college working from lower management to upper management throughout my career until retirement in 2023.
- Focus was mostly on full-service hotels, but I also worked in restaurant management and convenience stores.
Education
Bachelor of Arts - Business Administration
California State College of Pennsylvania
California, PA06-1981
Skills
- Customer service
- Positive attitude
- Teamwork
- Professionalism
Timeline
Golf Course Attendant
Lone Pine Country Club
08.2023 - 11.2024
Hospitality Manager
Various
08.1981 - 03.2023
Bachelor of Arts - Business Administration
California State College of Pennsylvania
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