Provides appropriate safety and health, accident prevention, and investigation training for all employees
Certification in driver training long and short hall to ensure compliance with company training guidelines for all drivers
Inspection of equipment to assure safe and healthful conditions for drivers
Prepares appropriate notices for management to issue for abatement of identified hazards
Provides promotional materials and develops and administers recognition systems to promote safe and healthful work performance
Investigating accidents and developing measures to prevent recurrences
Supports the Safety Management Information System (SMIS) by recording all accident reports in a timely, complete, and accurate manner
Assures that claims for injuries and illnesses posted in SMIS are posted in the Occupational Safety and Health Administration log, OSHA 29 CFR 1910
Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees
Evaluates and verifies employee performance through the review of completed work assignments and work techniques
Identifies staff development and training needs and ensures that training is obtained
Ensures proper labor relations and conditions of employment are maintained
Responsible for all DOT and regulatory compliance
Advanced knowledge of federal and state federal laws particularly FMCSR
Over 24 years CDL experience class A license
Over 32 years P&L experience
Thorough knowledge of DOT hours of operation, Smith driving and 10-Point commentary checklist, defensive driving.
Regional Director
Longview International Technical Solutions
09.2020 - 07.2022
Responsible for over 138 surveillance sites and their success
Aided in the hiring and development of over 147 covid-19 administration, customer service and operation support personnel
Managed and work closely with over 13 Roving site managers, Safety/Training Manager and Operations manager to identify problems, issues and needs from a customer's perspective; incorporating creative problem solving techniques and best practices to identify appropriate solutions
Effective in directing the operations staff to achieve an increase of annual billing from $1M to $5M annually
Constantly working independently against a variety of objectives using time management, process improvement skills to meet and exceed internal / external customer expectations, exceeding P & L budget for EBITDA
Effective directing and coordinating activities to obtain optimum efficiency and economy of operations while maximizing service response
Strong Project management experience
Applied business improvement methodologies to evaluate current processes and adapt them with the intent to increase productivity, streamline workflows, adapt to changing business needs and increase profitability
Negotiated contract sales
Customer Relationship Management
Excellent communication and presentation skills, both verbal and written with school administration to develop growth and opportunity for additional testing sites.
Compliance Auditor Safety & Security-Cargo
Delta Air Lines
07.2019 - 08.2020
Responsible for auditing stations based on current policies and procedures and creating reports to capture and quantify all observations in air cargo
Liaison between HQ compliance group and cargo stations
Worked with station staff to provide TSA/FAA guidelines and requirements for corrective actions
Maintained solid working knowledge of policies that are being audited
Summarized audit findings and prepared reports for Corporate Compliance
Practices safety conscious behaviors in all operational processes and procedures
Experience in ground and air cargo transportation, or air freight industry
Able to influence internal and external organizations to achieve corporate goals, including the ability to influence and manage upward as necessary
Highly proficient in written and oral communications and able to produce concise, relevant, strategically driven documents and presentations to leaders
Strong analytical and process improvement skills
Knowledge of air logistics operating systems and/or Web-Vision
Demonstrated experience in working with operational staff to resolve complaints and gain mutual understanding on issues
Ability to manage multiple priorities and maintain strict integrity around audit results
Knowledge of Delta’s domestic and international air transportation network
Obtained airport SIDA badge
Certified in Project Management, X-Ray, Physical Search, and ETD Method of screening
Certified in process improvement, Systematic flow of Dangerous Goods by air and ground, category 6, per IATA DGR 60th edition, and CFR-49, Including Security Training as prescribed by TSA
Working knowledge of Tableau, focusing mainly on areas of process improvement, production planning, business forecasting, demand planning, product flow and information flow across the organization.
Regional Transportation Manager
Lanier Parking
11.2016 - 05.2019
Transportation/Fleet Management included managing daily dispatch pickup/drop-off of 6 direct reports, 125 drivers, 40 commercial shuttle vans (private fleet) including load and route planning of assigned routes, TMS
Full P&L responsibility with major focus on reaching or maintaining core driver counts at all locations within their assigned area
Working in conjunction with the recruiting department and utilizing the site teams
Daily focus on reducing safety events (collision / injury) by adjusting safety plans to coach high exposure points that are site specific, facilitating training for drivers and site teams, leading by example and setting the safety standard
Provided direction and leadership to local operation managers with respect to customer service, DOT, and safety training
Interact with customers daily to ensure that expectations are being met with respect to safety, service and cost
Troubleshoots site level issues using process improvement, metrics/data and observation to recommend and implement solutions that improve operational service and efficiency
Perform focused on-site operational audits to confirm site compliance to company policy and DOT/OSHA/Safety regulation
Strong understanding of fleet management procedures and policies
Solid comprehension of federal regulations and safety guidelines
Adept at common vehicle maintenance procedures and the ability to use reporting and data tracking software
Skilled at identifying and resolving maintenance problems
Especially adept at cost-effective preventative maintenance measures
Extensive written and oral communications skills
Strong organizational skills
Maintained vehicle specifications and oversaw fleet operations.
General Manager
Planet Aid
08.2014 - 09.2016
Manage day-to-day warehouse operations, fleet management and dispatch of 8 direct reports, 30 commercial trucks and handlers; including load and route planning, equipment and passenger cars ensuring targets are set for consumer satisfaction, on time pick-up and delivery truck availability and developmental improvement
Developed and improved operational systems to help play a significant role in long term planning involving initiatives geared toward operational excellence process improvement
Developed a legitimate inventory management planning and forecasting process within the warehouse achieving financial objectives
Manage policies to include DOT/OSHA guidelines to include federal, state and local regulations
Managed optimization in transportation by daily monitoring of operational budget and transportation cost
Managed ocean air cargo and export freight operations and customs, mainly to Central and South America, Europe, China and Africa, conducting Ocean Import operations from the US
Implemented (PDCA) Plan Do Check Act to improve processes and implement change.
Sr. Logistics & Distribution Manager
Michael Kors Distribution
05.2012 - 08.2014
Manage daily building operations as a whole with primary focus on inbound, inventory control, private fleet management and transportation including outbound functional processes
Plan and schedule all distribution services including receiving, shipping, storing, handling returns, maintenance, transportation routing, inventory and administrative activities to ensure customer requirements are met
Directed job assignments by planning daily, weekly, monthly, and peak season labor schedules
Directed and trained distribution area managers and supervisory personnel to achieve operational objectives, meet service guidelines, and exceed budget goals, using (KPI) Key Performance Indicators to make ongoing improvements and enhancements
Implemented Kaizen-Process Improvement, as a means to add continuous improvements to optimize activities that generate value and get rid of waste
Cross-trained and managed flex-staffing programs to develop distribution center experts and maximize distribution center efficiencies
Managed 14 direct reports and 247 indirect reports in a 1.6 million sq.ft.
Distribution center with over 280 million in inventory
Interviews, selects, trains, disciplines and evaluates INTE local national drivers and provides bi-annual retraining
Maintains historical acquisition and maintenance history of each vehicle
Responsible for the vehicles daily movement in support of all INTE sites and PAE programs operating at those sites, including issuance and collection of vehicle keys and usage records
Plans, schedules, and directs vehicle maintenance; monitors preventive maintenance checks and services to ensure proper quality of service; assures accuracy of parts and parts inventory; develops and oversees division budget
Responsible for the reporting of all vehicle damage or operator abuse
Directs the service, repair, and preventive maintenance of compound vehicles; develops, implements, and supervises preventive maintenance programs; periodically reviews repair work and procedures to ensure accuracy, completeness, and efficiency; recommends vehicles for replacement, prepares specifications
Oversees subcontracted maintenance, repair, and service vendor for fleet maintenance and repair.
Distribution Manager (Perishable and Dry)
Wal-Mart Corporation
06.2008 - 03.2012
Responsible for daily operations of a 1 Million Sq
Ft
Food Distribution Center within a Fortune 500 global organization
Daily management of $300 million in inventory
Utilization of Supply Chain management in negotiating of procurement and strategic sourcing for warehouse needs
Monitored supplier performance and initiatives for internal.Customer.by managing relationships with vendors, suppliers and internal business units
5 exempt and 130 non-exempt employees
Monitored margins and set priorities to improve efficiency
Developed and monitored account plans, performance metrics reports, sales target goals, staffing and production levels and salaries to reflect performance evaluations
Worked closely with senior management to develop and implement internal audit procedures, and controls
Improve inventory quality assurance and adequate inventory levels
Responsible for on-time network to assure on-time delivery to stores
Used “Whys Analysis as process improvement technique to identify root cause to determine outbound frequency, trailer aging, damages, POA and order filling deficiencies
Analyzed financial operational data to assess profitability and reduce inventory loss (P&L)
Facilitated weekly status meetings with management to resolve process concerns, operational controls, training metrics, performance gaps, logistic software upgrades and staffing levels
Responsible for the training, hiring and performance of all personnel
Ensured safe work practices among employees at all times
Proficient in negotiation, and contract management
Maintaining a “clean as you go” facility that ensures all areas in the warehouse are “audit ready.”
Sr Transportation (Operations) Manager
United Parcel Service
Port Alen, LA
05.1996 - 02.2008
Developed Operational goals for the Regional Division of a Fortune 500 global organization
Wrote policy and procedure manuals ensuring compliance with Company regulations, objectives and process improvement goals for air and ground cargo
Developed and managed strategic operation plans
Managed budget, business processes/controls and financial goals
Consulted with senior management to achieve hiring goals and to develop performance metrics for workforce analysis
Resolved complex business and logistics issues, and responded to escalated business customer issues
Analyzed annual business plans to identify discrepancies and address them with action plans and follow-up activities
Used process improvement initiatives to automate tasks, between co-workers or clients, cutting cost by reallocating resources to spend less with better process flow, also improved communication and auditing by initiating process visualization and business process improvement plans
Interviews, selects, trains, disciplines and evaluates INTE local national drivers and provides bi-annual retraining
Maintains historical acquisition and maintenance history of each vehicle
Responsible for the vehicles daily movement in support of all INTE sites and PAE programs operating at those sites, including issuance and collection of vehicle keys and usage records
Plans, schedules, and directs vehicle maintenance; monitors preventive maintenance checks and services to ensure proper quality of service; assures accuracy of parts and parts inventory; develops and oversees division budget
Responsible for the reporting of all vehicle damage or operator abuse
Directs the service, repair, and preventive maintenance of compound vehicles; develops, implements, and supervises preventive maintenance programs; periodically reviews repair work and procedures to ensure accuracy, completeness, and efficiency; recommends vehicles for replacement, prepares specifications
Oversees subcontracted maintenance, repair, and service vendor for fleet maintenance and repair.
Education
Bachelor's - Business Administration
University of Phoenix
Los Angeles, CA
05.2008
Skills
Word
Excel
Power Point
Access, Outlook,
ERP
SAP
Tableau,
Project Management
Regulatory Standards
Customer Accounts Management
Communications Strategies
Performance Goals
Operational Improvements
Claims Investigations
HRIS and HRMS
Excellent Team Leadership
Certification
Process Improvement
Defensive Driving
DOT
Hazardous Materials
Haz-Woper
Kaizen
Lean Processes
OSHA Compliance
CPR
Project Management 1
Damaged Goods
X-Ray
ETD
Physical Search
SMITH Training
Forklift Driver Certification
Class A License (CDL)
Risk Management
AS400
Regulatory Compliance
Investigation
Safety Audits
Employee Coaching
Claims Handling
Languages
Spanish
Limited Working
Software
Word, Excel, Powerpoint, Access, SAP, Tableau, ERP,