Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tim Tran

San Diego,CA

Summary

Experienced Assistant Manager with expertise in cost control, staff training, and team leadership at Gyu-Kaku. Skilled in creating positive work environments, and implementing sales strategies. Dedicated to improving customer service, and maintaining compliance with safety regulations.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Assistant Manager

Gyu-Kaku
San Diego, California
10.2024 - Current
  • Supervised daily operations, including shift scheduling and duty assignments.
  • Maintained current knowledge of company products and services.
  • Monitored employee attendance, timekeeping, and payroll data.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance to junior staff on tasks, projects, and objectives.
  • Resolved team conflicts effectively to maintain a positive work environment.
  • Collaborated with management to develop strategic plans for achieving business goals.

General Manager

Crab Hut
San Diego, CA
10.2011 - 10.2024
  • Ensured compliance with health and safety regulations while overseeing daily operations.
  • Managed staff recruitment, training, and development to enhance team performance.
  • Developed and implemented standard operating procedures to improve restaurant efficiency.
  • Coordinated marketing strategies for new menu items and special events.
  • Oversaw daily business operations including budgeting, staffing, scheduling, and inventory control.
  • Fostered a positive work environment through effective communication and team-building initiatives.

Assistant Manager

Shogun
San Diego
03.2008 - 10.2011
  • Developed operational strategies that increased productivity and efficiency.
  • Coordinated team meetings to align project goals and deadlines.
  • Facilitated interdepartmental communication for seamless workflow.
  • Managed customer service inquiries and complaints efficiently.
  • Oversaw compliance with company policies and industry regulations.
  • Supported staff training programs to improve team skills and competencies.
  • Supervised daily operations, including shift scheduling and duty assignment.

Assistant Manager

Yoki
Medford, MA
02.2005 - 03.2008
  • Implemented quality control measures to uphold company standards.
  • Planned and led team meetings to communicate ongoing priorities and review business results.
  • Reviewed completed work for consistency, quality, and conformance to standards.
  • Delegated tasks to staff while setting clear priorities and goals.
  • Maintained professionalism in stressful situations and effectively diffused conflicts.
  • Executed thorough opening, closing, and shift change functions to ensure daily operational standards.

Server

Takumi
Nashua, NH
07.2004 - 03.2008
  • Crafted high-quality beverages efficiently as bartender in fast-paced environment.
  • Ensured timely food delivery while managing multiple tables and guest expectations.
  • Provided exceptional customer service to enhance overall dining experience.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Engaged with guests to foster positive interactions and satisfaction.
  • Excelled in delivering prompt, courteous service as server.
  • Thrive in high-pressure situations, maintaining composure and efficiency.

Education

High School Diploma -

Lowell High School
Lowell, MA
06-2000

Skills

  • Cost control and budgeting
  • Recruitment and interviewing
  • Staff supervision and training
  • Exceptional customer service
  • Inventory management
  • Scheduling and planning
  • Workplace safety compliance
  • Sales strategies
  • Menu development
  • Team leadership

Certification

  • RBS Certification
  • ServSafe Food Manager Certification

Accomplishments

  • Collaborates with staff to enhance performance and Quality of Life (QOL) standards.
  • Develops flexible schedules for staff while minimizing labor costs.
  • Ensures accuracy in inventory counts and reduces expenses.
  • Possesses general knowledge for maintenance and repairs.
  • Delivers excellent service, ensuring a great experience for all guests.
  • Proficient in cocktails, liquors, and beers.

Timeline

Assistant Manager

Gyu-Kaku
10.2024 - Current

General Manager

Crab Hut
10.2011 - 10.2024

Assistant Manager

Shogun
03.2008 - 10.2011

Assistant Manager

Yoki
02.2005 - 03.2008

Server

Takumi
07.2004 - 03.2008

High School Diploma -

Lowell High School

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